Rods Collision Co.

4.9 (4,825reviews)
98%
4402 University Dr. NW,  Huntsville,  AL  35816

In operation 50 years, 44 years at this location.

The I-CAR certified and ASE-trained professionals at Rod's Custom Collision Repair Center can handle all your auto body repair needs. We provide prompt, courteous, and professional service with every visit to our shop.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,825)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text-based update system receives widespread appreciation, with customers highlighting how proactive communication eliminated the need to call for status checks. Repair work, including paint matching and body work, is frequently described as flawless and exceeding expectations. Vehicle cleanliness at pickup - including interior detailing and exterior washing - is cited as a pleasant and recurring surprise. Timeliness is generally well-regarded, though some customers noted delays due to parts availability or insurance processing. A few customers mentioned they would have appreciated more frequent proactive updates and clearer timeline communication, as noted directly in their feedback.
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"My expectations for quality repair were very high. Rod's Collision exceeded my expectations with a high level of quality repair work."
"... the front-end collision repair for my Kia Sorento. You would never know the vehicle had been in an accident. The team was professional, kept me informed throughout ..." Read more
"... emphasizes customer service. I very much appreciate the customer service and professionalism of Rod's Collision. Grade A+ company!" Read more
"... Collision Co. for many years. It never ceases to amaze me their attention to detail and amazing customer service. We will never use anyone else!" Read more
"... updated on progress and finished ahead of schedule. Very professional, knowledgeable and just nice people to deal with. They were also the best quote outta 5 that ..." Read more
"... staff are all very friendly and helpful, and I was very pleased with the level of transparency and communication that was offered to me throughout the process. If ..." Read more
"... Collision Co. got my sons car in and out in record time. They kept us updated along the way and the process was smooth from start to finish." Read more
"Beautiful job. Looks brand new. Very communicative and kept me updated throughout the repair process. 1010."
"I had to call to get most of my info. Very little pro-active communication from Rods."
"I was told 3 times that my car was in painting. I felt like I was not getting a straight story from ..." Read more

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absolutely

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my car looks so new, thank you for now only giving it back in a exceptionally clean condition but also cleaning the inside. thank you for your service.

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it was excellent

Returned Clean

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Every thing was wonderful like I never had a accident

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Great customer service

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Great work. Great customer service. Kept me in the loop the whole time. Highly recommend.

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Returned Clean

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Paint looks great

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Everyone I interacted with was really nice

Returned Clean

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Great communication and excellent work. Did an excellent job working with my very difficult insurance company.

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I would say customer service from start to finish was a 10. If the issues I have can be resolved. I would definitely recommend.

Repair Quality

The body work, customer service was really nice. There was one area on the passenger door that I assume was unable to be buffed out. The white paint is still there. The two mechanical isssues reported were not resolved. I have reached out and was told, too schedule a time to bring the vehicle back in.

Customer Service

I only spoke and responded through text. They kept me in the loop. What was happening but the two mechanical issues were over looked.

Returned Clean

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Car looks like new again. Would definitely use Rod's again if needed for any future body work.

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Colton did an excellent job in taking care of me. The ladies at reception desk were amazing as well. You have some wonderful customer service driven employees.

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Going top on repairs and service

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Always on point and checking back on repair and work progress

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Service and support staff

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They were great start to finish

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Returned Clean