Rods Collision Co.

4.9 (4,872reviews)

98%

(256) 837-0840

4402 University Dr. NW, Huntsville, AL 35816

98%

See Photos

4402 University Dr. NW
Huntsville, AL 35816

Get Directions Website Email

About Rods Collision Co.

See Photos

4402 University Dr. NW
Huntsville, AL 35816

Get Directions Website Email

In operation 50 years, 44 years at this location.

The I-CAR certified and ASE-trained professionals at Rod's Custom Collision Repair Center can handle all your auto body repair needs. We provide prompt, courteous, and professional service with every visit to our shop.

Services

Insurance Company Assistance
Lifetime Warranty

Payment Types

MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Rivian Fleet – Vans

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Website

Reviews (4,872)

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Rating

4,721 Customers Rated

5 Stars

89% Complete

(4338)
4 Stars

5.4% Complete

(264)
3 Stars

0.9% Complete

(45)
2 Stars

0.6% Complete

(30)
1 Star

0.3% Complete

(13)
< 1 Star

0.6% Complete

(31)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text-based update system received widespread appreciation, keeping customers informed throughout the repair process without needing to call the shop. Cleanliness stood out as a recurring highlight, with customers frequently surprised and delighted by thorough interior and exterior detailing at no extra charge. Staff professionalism, friendliness, and willingness to go the extra mile, including assisting with insurance negotiations, were frequently commended. A few customers noted delays, occasionally longer-than-expected timelines, and isolated quality concerns such as minor overspray or loose panels, reflecting areas customers themselves identified for improvement. Overall, the vast majority of customers expressed high satisfaction and strong likelihood to recommend the shop.

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Service Quality
Communication

"My expectations for quality repair were very high. Rod's Collision exceeded my expectations with a high level of quality repair work."

"Rods did amazing! My car looks like new! They were super nice and helpful through the entire process. The staff there is super ..." Read more

"... stars. Rods Custom Body Shop did outstanding work on the front-end collision repair for my Kia Sorento. You would never know the vehicle had been in an accident. The ..." Read more

"This is the best car place Ive ever been to. They were so upfront with cost, length of time it would take, they kept me updated on progress and finished ahead ..." Read more

"Rods did an amazing job repairing our car. Professional service with high quality work."

"... never felt like I was been sold a bill of goods and kept well informed throughout the entire process. I will sing their praises." Read more

"Beautiful job. Looks brand new. Very communicative and kept me updated throughout the repair process. 1010."

"This element I loved the most. Informing me as the repairs were happening made the wait time make sense."

"I had to call to get most of my info. Very little pro-active communication from Rods."

"I was told 3 times that my car was in painting. I felt like I was not getting a straight story from the contact."

Service Quality
Communication

Service Quality
Communication