Rods Collision Co. - South

5.0 (1,030reviews)
100%
11521 Memorial Pkwy SW,  Huntsville,  AL  35803

In operation 8 years.

At Rod's Custom Collision Repair Center, we pride ourselves on making your collision repair experience with us as easy and stress-free as possible. We pride ourselves on great customer service and personalized attention that you'll only find in a locally and family owned shop. We also work with all insurance companies to make getting your repairs even easier.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,030)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting that their vehicles looked brand new or better than expected upon completion. The level of professionalism and friendliness of the staff is frequently highlighted, with customers describing interactions as courteous, welcoming, and family-like. Communication stands out as a major strength, with numerous customers appreciating regular updates via calls and emails throughout the repair process. Timeliness is also well-regarded, with many vehicles completed ahead of schedule. Customers note the shop goes above and beyond, including detailing vehicles before pickup and assisting with insurance processes. A few customers mentioned delays due to parts availability or insurance complications, and isolated cases of minor rework were noted, though these were resolved promptly. Overall, the overwhelming sentiment reflects exceptional satisfaction, with customers enthusiastically recommending the shop to friends and family.
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"... went to bat for us, looked out for our interest, and finished the job to perfection. We really appreciate the communication given, we didnt have to call them ..." Read more
"Flawless! Their work is exceptional and the personnel are extremely warm and friendly. I won't use any ..." Read more
"... promptly, and made sure I knew what to expect. The staff was friendly, professional, and truly went above and beyond. I highly recommend them to anyone needing ..." Read more
"... and doing all of the detail work that went with it. Good, quality workmanship at a reasonable price. They are courteous, friendly and very professional. ..." Read more
"... 100%AWESOMENESS!!! Great people great customer service they do me right everytime. I would recommend them more than any other car repair they do excellent work. ..." Read more
"... they can. I did not have to wait for my vehicle. It was ready when they promised it would be." Read more
"EARLY"
"Very pleasantly surprised by the quick turnaround."
"Completed job sooner than expected."
"My truck was ready a couple of days early."
"Rods collision did a fantastic job communicating with me about my parts, repair and insurance claim from beginning to end."
"... perfection. We really appreciate the communication given, we didnt have to call them to find out what was going on, they called us throughout each process. Dont waste ..." Read more
"Emails. Phone calls. Everything. I've never been so updated!"
"Communication was top notch, updating me on progress the whole way thru."
"Communication was one of their strongest attributes."

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A++ service. Highly reccomend!

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Very friendly professional Excellent work

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Very friendly and professional

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I always take my vehicles to Rods

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Fantastic service and partnership!

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Rods always goes above and beyond

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Absolutley recommend Rods collision with out any reservations!

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if I could give them a higher score I would.

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Again wish I could privide a higher score here. There is nothing worse than having a wreck and having to get your car fixed but this crew here goes above and beyond in the customer service department. They are proactive in reaching out with updates letting you know as the work through the process of the repairs

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10 outta 10 I highly recommend 😊

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Phenomenal Customer Service!!

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Amazing job!

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Amazing

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GREAT PAINT JOB. DOOR ACTS LIKE USED DOOR. IT DOESN'T ALWAYS SHUT LIKE IT SHOULD.

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SHOP PERSONNEL WERE OUTSTANDING.

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I appreciated all the communication I recieved while my car was in the shop.

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Kane and the Receptionist were very kind and through concerning my truck repairs. The repair work they did on my truck was perfect. Very satisfied and I will recommend to other for needed body work! 😁

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Came back looking like it had never been hit, Kane was great about communication throughout, photo updates, excellent work

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I was recommended by a friend of mine.... definitely will and have recommended others when asked about who fixed the issues I had

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Amazing work and communication from Kane and the team of all the work being done.

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Kane is the truth, he emailed and called me when he found new issues not covered by the adjuster.

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