Caliber - Madison AL
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were super 110 percent great team.
My Experience - 5.0/5.0 -
The best customer experience I've had dealing with any sort of auto shop. The staff was very professional, responsive to questions, and they did a great job fixing our Sienna on top of all of it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was easy to work with and did a great job. It was a nice surprise that the interior of the vehicle was cleaned as well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stephen was awesome, definitely a great representation of your company. Please recognize him and his outstanding efforts to provide the best customer service!
Likely to Recommend - 1.5/5.0 -
This place use salvage parts. Company was recommended by Traveler's and will mostly not recommend if replacement parts are needed. Maybe for a simple paint job but not sure if they do that.
Repair Quality - 2.5/5.0 -
Rating 5 due to still waiting for parts for repairs. Staff very friendly.
Customer Service - 4.5/5.0 -
As stated in previous response. Staff friendly and responds to concerns.
My Experience - 5.0/5.0 -
They were very professional and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so pleasant and customer service was excellent! I felt they truly cared about getting my car back to me as soon as possible and in great condition!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like nothing even happened 🤙🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service rep left masking tape and plastic panel in truck bed. Other than that it was satisfactory.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication was excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding work and Turnaround time!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Work!!!