Caliber - Madison AL
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
So pleased with our experience at Caliber Collision. The staff was very friendly and professional. We appreciate Tim keeping us updated throughout the repair.
Likely to Recommend - 5.0/5.0 -
We would 100% recommend Caliber Collision to others. We were very pleased with the entire staff and the repair itself.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was awesome throughout the whole process. They kept me informed and updated multiple times a week. 10/10 recommend for any of your car needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were very impressed with the excellent customer service and quality of the workmanship. It was an outstanding experience from the first phone call to vehicle pickup. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were friendly, helpful, professional with outstanding workmanship and customer service.
Customer Service - 5.0/5.0 -
They were friendly, helpful, professional with outstanding workmanship and customer service.
Likely to Recommend - 5.0/5.0 -
I would recommend to anybody. Very trustworthy shop.
Repair Quality - 5.0/5.0 -
Great service my car was fix in no time and they explained me everything that it was done to my car. Always happy to answer any question and my car looks as it was before. I am very thankful with the service and thank you to travelers insurance too.
Customer Service - 5.0/5.0 -
Great service will recommend to anybody if they need anything done to their car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were absolutely awesome to work with. I will be w returning customer & will also recommended to friends & family.
Customer Service - 5.0/5.0 -
Tim, Natalie & GM were all wonderful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Did a very poor job on fixing my vehicle. Very disappointed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fixed my mirror like new and were very friendly
Customer Service - 5.0/5.0 -
The people were super nice
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything came out nice. One area was questionable but not as noticeable
Customer Service - 5.0/5.0 -
Very prompt and explained every process along the way.
Likely to Recommend - 5.0/5.0 -
This my second time doing business with Caliber they have not let me down yet!!
Repair Quality - 5.0/5.0 -
Professional and prompt service
Customer Service - 5.0/5.0 -
Excellent team support
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best customer service ever. From the moment l went for an estimate to completion of the work l was treated with the utmost respect and informed of the progress. Rarity this day and age. The work was excellent and the staff the same. Highly Recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks Great!
Customer Service - 5.0/5.0 -
Everyone was very professional and accommodating. They went out of their way to make sure that I had a great experience.
My Experience - 5.0/5.0 -
Kept me informed about the repairs and was courteous and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed about the repairs daily and answered any questions I had. The staff was very helpful friendly and professional.
Customer Service - 5.0/5.0 -
Same as before they done an amazing job
My Experience - 5.0/5.0 -
Great communication after the repair started until it was finished
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One wire was left disconnected under the das on the driver side but that’s my only complaint
Customer Service - 4.5/5.0 -
One connector was left unplugged on the drivers side by my left foot
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent in all respects
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I tried many other auto repair companies and happened to stop at Caliber Collision, I am so happy I did! They sent updates on my car, got the parts in reasonable time, and everything went smooth. Very professional, friendly, and I would refer anyone to this company. My car looks fabulous!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have no complaint! I am very happy with the great and fast repair Caliber did! I would recommend them to anyone!
Customer Service - 5.0/5.0 -
Very professional, sent text message updates and I really liked that.
Returned Clean
My Experience - 5.0/5.0 -
Brian and his team was very responsive and got my car back to me as soon as they fixed the issue. Everything went very smooth.