Caliber - Madison AL

4.4 (686reviews)
89%
5515 Promenade Point Pkwy,  Madison,  AL  35758

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (686)

My Experience

Caliber collision in Madison Alabama did a wonderful job with my truck being repaired Carson and Whitney kept me informed with the progress of the vehicle. The bodywork looks wonderful and the paint work is even better. I would definitely recommend taking my vehicle to them for repairs.

Likely to Recommend

Caliber collision in Madison Alabama did a wonderful job with my truck being repaired Carson and Whitney kept me informed with the progress of the vehicle. The bodywork looks wonderful and the paint work is even better. I would definitely recommend taking my vehicle to them for repairs.

Repair Quality

Caliber collision in Madison Alabama did a wonderful job with my truck being repaired Carson and Whitney kept me informed with the progress of the vehicle. The bodywork looks wonderful and the paint work is even better. I would definitely recommend taking my vehicle to them for repairs.

Customer Service

Caliber collision in Madison Alabama did a wonderful job with my truck being repaired Carson and Whitney kept me informed with the progress of the vehicle. The bodywork looks wonderful and the paint work is even better. I would definitely recommend taking my vehicle to them for repairs.

My Experience

The staff were so nice and efficient. My car was repaired quickly and looked like a brand new car when I got it. I highly reccommend this place.

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Returned Clean

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Love the work that y’all completed on my truck. The job looks great.

Customer Service

Love the work

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First experience at other location was great and the body work was excellent.

Repair Quality

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Kept being told it would be ready tomorrow or in the next day or so and that really put our family in a bind.

Returned Clean

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Returned Clean

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Amazing work! Far exceeded my expectations. They were wonderful about getting my car there quickly for an estimate and kept us updated every step of the way. Their automated system is fantastic regarding what to expect and alerting you to any delays in the process. The work done looked absolutely perfect with no evidence anything ever happened. I would absolutely use them again if needed and recommend them to anyone in need.

Customer Service

My Experience

Great job keeping us up to date on repairs. Very much appreciated!

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I HAVE TO GIVE KUDOS.. SHOUT OUTS.. SEVERAL THUMBS UP TO CARSON AND WHITNEY. CARSON TOOK CARE OF MY BABY/CAR.. THEY KEPT ME UPDATED ON EVERY MOVE... MY FIRST REPAIR/EXPERIENCE WITH THIS COMPANY WAS SUPERB.. WHITNEY HAD SO MUCH PATIENCE WITH ME.. HER CUSTOMER SERVICE WAS AWESOME. I'D DEFINITELY RECOMMEND CALIBUR COLLISION TO MY FRIENDS FAMILY AND CO-WORKERS. CARSON WAS VERY PATIENT WITH ME AND ANSWERED EVERY QUESTION I HAD...WHITNEY RUNS THE FRONT DESK WITH SO MUCH PROFESSIONALISM.. EVEN QUESTIONS I DIDN'T THINK TO ASK SHE ANSWERED. IF I EVER NEED MORE WORK DONE.. HOPEFULLY NOT.. CALIBUR COLLISION WILL BE MY GO TO PLACE FOR SURE

Returned Clean

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Good work

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My Experience

I would use you again

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Repair Quality

Great

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Returned Clean

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I really appreciated the up to minute communications.

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My Experience

Kept me informed throughout the process and were very easy to deal with

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Took longer than initially estimated but they kept me informed of changes

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My Experience

Thanks for accepting me as a new customer and being totally honest about the repair needs of my truck. If I need any help with anything, you will be my first call

Likely to Recommend

Repair Quality

Everyone at Caliber Collision was very courteous and friendly. The repair work that Caliber performed on my car was excellent. My car seemed to sparkle like a brand new car when I picked my car up at the Caliber Collision location in Madison. Thank you Caliber for your attention to detail in repairing my car. GP

Customer Service

Everyone at Caliber Collision was very courteous and friendly.

Returned Clean

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