Caliber - Madison AL
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was handled in a professional way. All staff involved were friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very patient with my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
My finish date changed about a dozen times throughout the process and I was only notified 2 of those times. I had to call to find out what was happening
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch experience from beginning to end. What a smooth process!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and explained the process thoroughly. Would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service and quality work was outstanding!
Customer Service - 5.0/5.0 -
Customer service and quality work was outstanding!
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carson did a great job repairing my car!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was very respectful and responsive. They kept me updated weakly on the progress. They also called if there would be delays are part challenges. They did an A plus job. I am very happy with the work they did on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job. Communication was great throughout the process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Because I didn’t see the work estimate I didn’t understand the time required. The frequent updates were appreciated and kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Chip guard material left off the fender in front on the passenger side rear tire.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber does everything necessary to ensure your vehicle is perfect. Much thanks to this team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job in a relatively short period of time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every staff member I met and talked to were very nice. I greatly appreciate the updates throughout my career getting repaired. My came back looking great and as if nothing ever happened. So far I have had zero issues.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
The repair took a very long time with little to no communication
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Body work is great but my cars interior is cover in bondo dust everywhere. Why wouldn't you seal off the interior to prevent contamination. Number 1 killer of electronics is dust