Caliber - Mankato - East

4.9 (942reviews)
99%
17 Haefner Dr,  Mankato,  MN  56001

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (942)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight the frequent updates via text and phone calls that kept them informed throughout the repair process. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new. Customers also express pleasant surprise at the complimentary interior and exterior cleaning. A few customers noted minor issues such as parts delays, late text notifications, or small items needing follow-up attention, but these were largely resolved promptly. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
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"... great!!! Great communication throughout the repair and the repair is perfect!" Read more
"It's like the damage never existed my guy did a flawless job"
"Was pleasantly surprised as to how car looked. Enjoyed how clean the car was and if all customers ..." Read more
"Quick, flawless, and friendly service. Working with caliber was a breeze."
"The repair was phenomenal. I even forgot which side the accident was on."
"... updates, the clean exterior and interior. But especially beating the required time estimated by 4 days on the 7 day estimate." Read more
"Way earlier than expected!!"
"5 or 6 days ahead of what they initially projected"
"felt it could have been done sooner. said it could be 7-10 days and took the whole 10"
"Delays"
"Everything went great! Repair is excellent. Really appreciate the superb communication with regular updates about the job. Will definite be back when I need ..." Read more
"... preferred way of getting updates and I chose texts. I received a text at each major point in the repair process. When the repair was complete I received a phone call. ..." Read more
"Communication was excellent! Everything was completed in a timely manner and I was informed every step of the way, with revised ..." Read more
"Good communication through the entire repair. Repair looked amazing, truck was nice and clean when ..." Read more
"Texts came in late after I already had vehicle back.. after I called they updated though without hesitation."

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Excellent work! No sign of a collision.

My Experience

I couldn't be more satisfied with my recent repair experience at Caliber Collision! A huge thank you to my Service Advisor, Colton Johnson, for providing outstanding customer service. My vehicle was ready exactly when promised, and Colton kept me perfectly informed throughout the entire process. The repair quality is a 10/10, my car was returned absolutely spotless. I highly recommend Colton and the team!"

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Customer Service

Returned Clean

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I would totally recommend Caliber Collision!!

Repair Quality

Thank you for being very through on what you were going to repair and the last walk around.

Customer Service

Ryan makes you feel good and appreciates you bringing your car in.

Returned Clean

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Repair Quality

Customer Service

My Experience

They drove me home, when I dropped off the car. Kept me informed about the progress and what was happening. Very satisfied.

My Experience

I was well informed on progress 0f my car and when the work would be completed. Car looks great 👍

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Returned Clean

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Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very professional all the way! Excellent communication throughout the process.

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Repair Quality

Great service rep and repairs made 1st class

Customer Service

Great customer service

My Experience

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Customer Service

Returned Clean

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Repair Quality

Not happy with the service or the way they treat me

Customer Service

Not happy with this at all

Returned Clean

My Experience

The paint job was excellent. They kept me up to date on repairs to my vehicle. Friendly service!!!

My Experience

Ryan was very good to work with. I noticed a small detail that was not quite to my liking and he had it fixed immediately without any trouble. I really appreciated that.

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Repair Quality

Customer Service

Ryan was great to work with.

Returned Clean

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Repair Quality

It’s held up very well and it looks like it will continue to do so. I appreciate that the work was done so quickly!

Customer Service

Colton kept us informed throughout the process.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole process was made very easy and the communication was excellent. Thank you for your assistance.