Caliber - Mattoon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely A+ service!! Super friendly and kind staff, with great communication!!! Will definitely be utilizing them again if future repairs are needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent results
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0 -
Best in show
Repair Quality - 5.0/5.0 -
The quality of the repair was top notch
Customer Service - 5.0/5.0 -
They kept me very informed throughout the entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I feel the time between estimates and repairs was quite a long time.
Customer Service - 5.0/5.0 -
Great experience with the personnel that I dealt with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My black Chevy 2500 was hit in the front end and I asked caliber collision to please just fix it like it was there own vehicle and they did an awesome job. Barely took two weeks. I am super satisfied and I strongly recommend caliber collision.
Customer Service - 5.0/5.0 -
The staff was friendly and very helpful during my repairs. They contacted me periodically to update me on the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hoping to not need more hail damage repair needed in the family. But if we did, we would highly recommend you.
Repair Quality - 5.0/5.0 -
Great job. Wonderful with communication. From start to finish, they took great care of our car, and us.
Customer Service - 5.0/5.0 -
Great job, again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Areas of chipped paint from the hail storm are still present on drivers door and truck door
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Initially scheduling was long but it was also right around the transition from porters auto body.
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 4.5/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
My only problem was I couldn’t get my truck until the insurance paid. That cost me a lot of money because I had to cancel some jobs that I needed the truck for.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Car still not like it was before I got into wreck it has a bad shake now