Caliber - Mattoon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very content with the work they performed on my car! After I got my car back it was like it never had been in an accident; and they even cleaned and vacuumed it for me before I picked it up. 10/10!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend to everyone!
Repair Quality - 5.0/5.0 -
Caliber did a great job all around from speaking to their rep to the repair being done. I’d recommend them to anyone!
Customer Service - 5.0/5.0 -
Great customer service! Very helpful and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazed at the service and quality of work done at Caliber collision in Mattoon. It was such an easy process, they made sure to explain everything and give me calls with updates about my car. It was in and out in a little over a week and they did an absolute amazing job, they even got it all detailed and clean for us. 10/10 service, will definitely be going to them if needed in the future and recommend their service to everyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly people. Quick turn around
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
But would tell secretary isn't very kind. The owner or head is so very kind
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
Secretary was rude and made feel very beneath her. As for I struggled with the deductible. Very condescending to me
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely reccomend to a friend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was exceptional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would refer other people
Repair Quality - 5.0/5.0 -
totally satisfied, you should have sent this to Greg. he is taking this survey
Customer Service - 5.0/5.0 -
Andy was very perfessional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great! The car was even cleaned on the inside.🙂🤗
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very helpful and kept me informed through the whole process.