Caliber - Mattoon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
But would tell secretary isn't very kind. The owner or head is so very kind
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
Secretary was rude and made feel very beneath her. As for I struggled with the deductible. Very condescending to me
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely reccomend to a friend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was exceptional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would refer other people
Repair Quality - 5.0/5.0 -
totally satisfied, you should have sent this to Greg. he is taking this survey
Customer Service - 5.0/5.0 -
Andy was very perfessional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great! The car was even cleaned on the inside.🙂🤗
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very helpful and kept me informed through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have always been recommending them to friends and family.
Repair Quality - 5.0/5.0 -
The staff at the Mattoon location was very helpful and courteous.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told a couple people.
Repair Quality - 5.0/5.0 -
Easy to work with. Did a great job. They did the repairs in good time and it looks like new.
Customer Service - 5.0/5.0 -
Very friendly and professional. They told me what needed to be done and took care of it quickly. Even took me to get a rental car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service .well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with!
Customer Service - 5.0/5.0 -
They were great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0 -
It’s very likely I would recommend to a family or friend. It was great service.
Repair Quality - 5.0/5.0 -
This was such a great experience. They made a difficult situation, go very smoothly and took away all the stress of getting a vehicle worked on.
Customer Service - 5.0/5.0 -
Amy was amazing and kept me updated throughout the whole process. She was very kind and helped me understand everything that was going on.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will absolutely recommend to anyone i know
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the work done on my car, they made it very simple for me and the projected date of completion was right on the money. I also appreciate how clean my car was on the inside and outside when I picked it up.
Customer Service - 5.0/5.0 -
No issues to report, everyone was very nice and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have used this shop for many years will continue
Repair Quality - 5.0/5.0 -
They did a great job - keep me informed through the whole process - and the car looks like new
Customer Service - 5.0/5.0 -
Amy is great along w the rest of the team