Caliber - Mattoon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Have used this shop for many years will continue
Repair Quality - 5.0/5.0 -
They did a great job - keep me informed through the whole process - and the car looks like new
Customer Service - 5.0/5.0 -
Amy is great along w the rest of the team
Returned Clean
Likely to Recommend - 5.0/5.0 -
As a preferred repair shop for State Farm, no need to look elsewhere
Repair Quality - 5.0/5.0 -
Quick and kind. They let me know the time frame and stayed on track with it.
Customer Service - 5.0/5.0 -
They have excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the first time that I have ever had a repair be quoted for one price and have the actual work performed for a lower amount. The team was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend Caliber Collision. They do excellent work and are very customer friendly!
Repair Quality - 5.0/5.0 -
The quality of the repair was excellent!
Customer Service - 5.0/5.0 -
Customer service was excellent! Everyone I dealt with was friendly, helpful, and conscientious.
Likely to Recommend - 5.0/5.0 -
Did a great job
Repair Quality - 5.0/5.0 -
Very friendly and the truck looks great. Finished it a day early.
Customer Service - 5.0/5.0 -
Nice people and kept me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look good and it was done on time.
Customer Service - 5.0/5.0 -
The staff was friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job in keeping me up to date on what was happening with my car. Also, the work was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt and kept me updated about the progress.
Customer Service - 5.0/5.0 -
Excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really quick to schedule the repair and my truck looks as good as it did when I picked it up from the dealership with 2 miles on it. Nice job!
Customer Service - 5.0/5.0 -
The staff I dealt with was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amy & Mike were wonderful to work with & got my car done 2 days earlier than I expected. Thank you! 😊
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andy and Amy were great to deal with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist was really good. I called her the "go to gal" very professional kept me posted on the progress of my van. So many times a person has to call the shop to see if the vehicle is done. But mattoon,il shop calls you and that's refreshing
Likely to Recommend - 5.0/5.0 -
I would highly recommend caliber
Repair Quality - 5.0/5.0 -
A very good job and the repair was done on time as what you folks said . An excellent job.
Customer Service - 5.0/5.0 -
Everyone that I talk to at caliber was very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They made the process easy and they were so friendly I would definitely recommend
Repair Quality - 5.0/5.0 -
They made the process absolutely easy! Amy was super friendly and so was the rest of the team I dealt with. They kept me updated on everything.