Caliber - Miami - SW 130th St

4.8 (2,403reviews)
97%
12480 SW 130th St,  Miami,  FL  33186
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In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Lexus Authorized
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Email

Reviews (2,403)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, professionalism, and attention to detail. Many highlighted the exceptional customer service from both front desk staff and service advisors, noting their friendliness, courtesy, and willingness to go above and beyond. The quality of repairs was frequently commended, with numerous customers stating their vehicles looked brand new upon return. Timeliness was a strong positive theme, with many customers pleasantly surprised that their vehicles were completed ahead of schedule. Transparent communication and regular status updates throughout the repair process were widely appreciated, making what could be a stressful experience smooth and stress-free. A few customers noted areas for improvement directly from their feedback, including occasional repair oversights, cleanliness of vehicle interiors upon return, and instances where communication about delays could have been more proactive. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend Caliber Collision to family and friends.
AI-Generated from reviews written in the last 12 months
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"The staff is incredibly polite and the quality of the job was truly exceptional!"
"Excellent customer service, excellent quality of work, and completed in record time. I was truly pleasantly surprised. I will definitely ..." Read more
"... dealing with everybody who worked there they were completely professional, reassuring, friendly, and kept in constant communication with me about the progress ..." Read more
"I JUST RECEIVED MY VEHICLE ON MONDAY 8-10-2026"
"... vehicle passed Quality Control as well because there is orange peel and pin holes on every single panel that was repainted. The paint job is absolutely atrocious. ..." Read more
"Highly recommended! The repair was completed much faster than I expected, and the workmanship was outstanding. The entire ..." Read more
"Vehicle ready sooner than it was first quoted."
"Communication was top tier.service was faster than i thought."
"Great quality repair and super customer service. My car was delivered in half the time of its originally estimated time."
"Vehicle was ready early!"
"... professional. Our van was fixed in a timely manner and they kept us up to date on the process." Read more
"Customer service was outstanding. There was constant communication throughout the repair process, both by phone and text. Repairs were completed expeditiously ..." Read more
"Quality of the repair, friendly staff that kept us informed of every step of the process."
"My service advisor Emmanuel was incredibly communicative and very professional. When there were any delays, I was immediately updated and kept ..." Read more
"I was informed of every step in the process of my vehicle repair. This level of transparency in the process ..." Read more

My Experience

Easy transaction in a timely manner

My Experience

The team was very polite and professional and delivered on tbe date that was promised. Thank you!

My Experience

Extremely professional workers especially Barbara my Lexus looks fantastic great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Yes, I recommend!

Repair Quality

The quality of the repair was good overall. I encountered a couple of minor issues with the radio’s electrical system and the paint needed a little buffing to bring out its shine. Both were minor issues that could easily be resolved. Brandon was attentive to my concerns and addressed them promptly. I appreciate their willingness to make things right and ensure everything was taken care of. Highly recommend!

Customer Service

I had a great experience with Caliber! Although I encountered a few minor issues, they addressed them promptly and professionally. They were very attentive to my concerns, kind, and understanding throughout the process. They were also very accommodating when arranging for me to bring the vehicle back to resolve the issues. I truly appreciate their excellent customer service and willingness to make things right. Highly recommend!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service! Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was excelent service ,all the people are very kind and my car es ok. I really appreciate. Thanks.

Likely to Recommend

Repair Quality

Excelent.

Customer Service

Very polite.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Emanuel was the best service manager i have ever encountered!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Barbara was easy to work with and very responsive.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience from start to finish! The team was professional, helpful, and did an excellent job with my vehicle. I’m very satisfied with the service and would definitely recommend Caliber Collision.

My Experience

Very great fast service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks brand new!!!! and it was done faster than expected.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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