Caliber - Morton

4.8 (416reviews)
97%
340 Detroit Ave,  Morton,  IL  61550

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (416)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting repairs that made vehicles look brand new. The team received high marks for proactive communication, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was a standout strength, as numerous customers reported vehicles completed ahead of schedule. Staff friendliness and professionalism were repeatedly highlighted. A few customers noted areas for improvement, including incomplete repairs, paint quality concerns, and instances where communication about parts delays could have been more proactive, as mentioned directly in their feedback.
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"... satisfied and happy I went with caliber collision. Everything was handled with care with extreme over vision. My car came back, looking newer than when I got it!" Read more
"... so clean, they cleaned the inside and the outside, the paint job matched perfectly, the body work looked great, youd never be able to tell this vehicle was damaged. ..." Read more
"Very quick and detailed. Worked hard to make it look like new again. Gave updated reports along the way. Able to find ..." Read more
"... caring. I would recommend your service to others. And my vehicle was 100%perfect. Thank you so much. ." Read more
"Impressed with the service in every way. They do excellent work, stay in touch very well, easy work with."
"Vehicle was ready a week before estimation."
"Was done on time, even through the holiday break season so very appreciated."
"It took a very long time to repair my car. It kept getting pushed back again and again. It took a long time to even begin ..." Read more
"It was a great experience! I was kept informed and the turnaround was quicker than expected. I will definitely be coming back if I acquire car damage in the future."
"2 days earlier than the expected date"
"Every call and message was very helpful and informative. I appreciate them keeping me up to date on everything!"
"It was great from start to finish. Did a great job communicating and keeping us up to date on the status of the repair."
"Didnt do all the repairs stated on estimate. The communication just dried up. Waiting for new glass."
"... an update the process would have taken longer, but they were overall very helpful. Prior to having a date scheduled to fix my vehicle I heard from what I assume was ..." Read more
"Job well done from start to finish. Communication was great."

My Experience

This team is amazing will be back

My Experience

Looks great and Reka was wonderful to work with.

Likely to Recommend

Repair Quality

Looks great

Customer Service

Reka went above and beyond

My Experience

Great service and responsiveness as usual from Reka and the Caliber team! Cant thank them enough!

My Experience

I am satisfied with there work and communication

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Repair Quality

Customer Service

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Repair Quality

This team here at Caliber not only repaired my Van but also did paint touchups and washed it prior to pick up.

Customer Service

My Experience

Appreciated regular updates on status of vehicle and received best customer support I may have ever experienced.

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Repair Quality

Customer Service

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Repair Quality

They did a wonderful job

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great experience! Thorough and attentive during every interaction.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was great from start to finish. Did a great job communicating and keeping us up to date on the status of the repair.

Customer Service

My Experience

Great communication and overall good experience

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Repair Quality

Customer Service

My Experience

The repairs were done very well - the paint job was done so well you can't even tell something happened! Thank you for your hard work!

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Repair Quality

Customer Service

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Quality work

Repair Quality

Excellent customer service!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Extremely satisfied and happy I went with caliber collision. Everything was handled with care with extreme over vision. My car came back, looking newer than when I got it!

Customer Service

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Repair Quality

Good customer service. Everyone i talked to where helpful and eager to assist me. They got me in & out within a reasonable time frame.

Customer Service

Returned Clean

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Repair Quality

they did an amazing job, they kept me informed the whole time on what was going on and i am satisfied with the outcome.

Customer Service

My Experience

Caliber did awesome, they even delivered my car back to me, very appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Every thing was done as they promised. The manager was very talented and she was very friendly.

Likely to Recommend

Repair Quality

Your manager was very competent and friendly. We enjoyed working with her.

Customer Service

Returned Clean