Caliber - Peoria - North

4.7 (851reviews)
93%
8013 Knoxville Ave,  Peoria,  IL  61615

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (851)

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My Experience

I had an amazing experience with the team at Caliber. The process was lengthy but they communicated with me throughout the duration of the repair.

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Returned Clean

My Experience

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Returned Clean

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Loved the constant reassurance and checking in with updates very precise and secure with updates

My Experience

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Returned Clean

My Experience

Great experience

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My Experience

Randy and Alayna were amazing! Alayna was extremely attentive throughout the entire process and always made sure I was kept updated. Every time I called to check on the progress, Randy personally took the time to explain where things stood and what the timeline looked like. He even called me himself on several occasions to keep me informed throughout the repair. They delivered exactly within the promised timeframe and were actually able to have my vehicle ready a day earlier than expected, which I really appreciated since I was traveling from another city to pick it up. I had a great experience with Caliber Collision. Randy and Alayna were both excellent to work with, and I’m completely satisfied with the outcome. 5 Stars ! Thank you!

Likely to Recommend

Repair Quality

Randy and Alayna were amazing! Alayna was extremely attentive throughout the entire process and always made sure I was kept updated. Every time I called to check on the progress, Randy personally took the time to explain where things stood and what the timeline looked like. He even called me himself on several occasions to keep me informed throughout the repair. They delivered exactly within the promised timeframe and were actually able to have my vehicle ready a day earlier than expected, which I really appreciated since I was traveling from another city to pick it up. I had a great experience with Caliber Collision. Randy and Alayna were both excellent to work with, and I’m completely satisfied with the outcome. Thank you!

Customer Service

Returned Clean

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My Experience

Tank very much for everything it wouldn’t be easy but everything turned out just as I expected great job

My Experience

I was updated regularly.

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Returned Clean

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My Experience

Wheel molding has separated from the side panel of the truck.

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Likely to Recommend

I highly recommend them! The staff at Caliber did an amazing job. I especially appreciate Mike, my contact person, who took care of all the paperwork and other tasks. Mike keeps me in the loop with updates on the work and goes above and beyond. It took some time for the repair, but I understand because I felt my car was in good hands. Thanks to the Caliber team!

Repair Quality

I highly recommend them! The staff at Caliber did an amazing job. I especially appreciate Mike, my contact person, who took care of all the paperwork and other tasks. Mike keeps me in the loop with updates on the work and goes above and beyond. It took some time for the repair, but I understand because I felt my car was in good hands. Thanks to the Caliber team!

Customer Service

I highly recommend them! The staff at Caliber did an amazing job. I especially appreciate Mike, my contact person, who took care of all the paperwork and other tasks. Mike keeps me in the loop with updates on the work and goes above and beyond. It took some time for the repair, but I understand because I felt my car was in good hands. Thanks to the Caliber team!

Returned Clean

My Experience

my car is loud and keeps making some weird smell now like something is burning. it never did that before ! and my gas gauge isn’t fixed.

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Repair Quality

Caliber Collision did a great job repairing my car, looks like nothing happened! Friendly customer service and cleaned my car after which I appreciate.

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They did a great job on both of our trucks! We had so much hail damage, but you would never know now. They even detailed them before we picked them up, and they were dirty. Nice surprise! And their receptionist clearly knew her duties, and how to work with difficult insurance companies. Highly recommend this auto repair shop!!

Customer Service