Caliber - Morton

4.8 (397reviews)
96%
340 Detroit Ave,  Morton,  IL  61550

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (397)

My Experience

My Experience

The local branch that repaired my car knows exactly my grievances. There is no need for it to go further. I will say the general manager went above and beyond to try to help and to explain things. Her customer service was outstanding and is probably the main reason I will not say anything more. I don’t need to be contacted.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were quick and fast. They did a fantastic job. People are friendly great experience.

My Experience

When our car was returned to us there was an engine light on the dashboard and it smelt like antifreeze. Also the hood was not level and the bumper above the wheel well was uneven. It look terrible.

Likely to Recommend

The only thing wrong was it took longer than original estimate time. But damage was repaired to my satisfaction and done extremely well, We are satisfied the service and employees were awesome, especially Mike Cheli.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff at Caliber were excellent! I am very satisfied.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Doesn’t even look like it was rear ended!

Likely to Recommend

They did a great job

Repair Quality

They did great work and the repairs were completed ahead of schedule

Customer Service

They were friendly and informative

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The people were great to deal with and very accommodating!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

and I‘ll make sure State Farm know as well

Repair Quality

Absolutely incredible service - great communication on status. Mike and Reké were great to work with. I cannot offer higher praise for Caliber!

Customer Service

Exceptional customer service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

They were very helpful.

Returned Clean

My Experience

They kept me informed throughout the repair process. My car looked great after the repairs and they even returned it clean inside and out. They answered all my questions and they delivered excellent service and even the office staff was very friendly. Would definitely recommend to others!

My Experience

I was extremely impressed and very satisfied with their work!! They got my car in the next day and it was fixed in a day and a half!! They even washed waxed and vacuumed my car. I highly recommend them!!! I would give them 10 stars if I could!! Mike was very informative about what was going on with the repairs. He even took care of returning the rental car I had while my car was being fixed. I highly recommend them!! The work they do is extraordinary and you can't even tell it was damaged, brought it back to factory looking! They even guarantee the work they do for as long as you own the car, it doesn't get any better than that!! Thank you for making my experience wonderful!!

My Experience

The team did a great job! Kept in the contact the whole time through and did an excellent job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I experience more road noise while driving than I did before I had the work done. Otherwise my experience was a good one.

Likely to Recommend

Again everything was good except for the one problem.

Repair Quality

Everything is like new except I have noticeably more wind noise at 50 plus miles an hour than I had before the repair of the drivers side door.

Customer Service