Caliber - Mount Vernon

4.6 (451reviews)

93%

(618) 316-7205

901 S 42nd Street, Mt. Vernon, IL 62864

93%

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901 S 42nd Street
Mt. Vernon, IL 62864

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About Caliber - Mount Vernon

See Photos

901 S 42nd Street
Mt. Vernon, IL 62864

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (451)

Sort By:
Newest
Rating

365 Customers Rated

5 Stars

69% Complete

(311)
4 Stars

5.3% Complete

(24)
3 Stars

2.7% Complete

(12)
2 Stars

1.1% Complete

(5)
1 Star

0.9% Complete

(4)
< 1 Star

2% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with frequent updates via text and phone calls keeping them informed at every step. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new and damage is completely undetectable. Professional and friendly staff provide excellent customer service, going above and beyond to assist customers with rental arrangements and addressing concerns promptly. Timeliness varies, with some repairs completed ahead of schedule while others face delays due to parts availability, though customers appreciate being kept informed about any changes. The complimentary vehicle detailing service consistently exceeds expectations, with customers noting their cars have never looked cleaner.

Select to learn more

Service Quality
Communication

"... going on with your vehicle. The work is fantastic. You will never know your car had any damage when they are done fixing it!!" Read more

"... updated weekly on the progress. There is no noise, car is just like new even had the new car smell." Read more

"I cannot tell where the damage was at all. My car looks brand new again. Satisfied customer."

"The repairs look great…cant even tell that anything was ever wrong. I appreciate the thorough review of the car and ..." Read more

"Door lock actuator on the front passenger door wasnt correctly installed so doo had to be unlocked manually from inside the ..." Read more

"The communication is outstanding! They keep you updated step by step what is going on with your vehicle. The work is fantastic. You will never know your ..." Read more

"They kept me informed every step of the way"

"They kept me abreast every step of the way with texts and phone calls."

"I received texts and picture updates throughout the process."

"Absolutely every step of the way"

Service Quality
Communication

Service Quality
Communication

"... going on with your vehicle. The work is fantastic. You will never know your car had any damage when they are done fixing it!!" Read more

"... updated weekly on the progress. There is no noise, car is just like new even had the new car smell." Read more

"I cannot tell where the damage was at all. My car looks brand new again. Satisfied customer."

"The repairs look great…cant even tell that anything was ever wrong. I appreciate the thorough review of the car and ..." Read more

"Door lock actuator on the front passenger door wasnt correctly installed so doo had to be unlocked manually from inside the ..." Read more

"The communication is outstanding! They keep you updated step by step what is going on with your vehicle. The work is fantastic. You will never know your ..." Read more

"They kept me informed every step of the way"

"They kept me abreast every step of the way with texts and phone calls."

"I received texts and picture updates throughout the process."

"Absolutely every step of the way"

Larry (Kia owner) reviewed 7/29/26

Everything was done and done correctly. It was done in a timely manner. Thank you

I would

Everything is completed correctly ☺️

Everyone was very nice and kept us update on everything.

Kathryn (Buick owner) reviewed 7/3/26

Tammy (Kia owner) reviewed 7/2/26

Jennifer (Ford owner) reviewed 6/23/26

Christie (Nissan owner) reviewed 6/11/26

Jane (Ford owner) reviewed 6/8/26

Donna (Chrysler owner) reviewed 6/5/26

Lisa (Jeep owner) reviewed 6/4/26

Awesome

Susan (Toyota owner) reviewed 6/1/26

Makayla is friendly and helpful and professional.

Currant updates and information.

Bonnie (Ford owner) reviewed 6/1/26

I was so impressed with the car being detailed.. I’ve never seen it so clean And especially the floor mats..thank you so much for the super clean car😊

The techs always kept me informed of where they were at on the repairs to the car.. the repairs look great and the detailing on my car were unexpected but the car never looked any better..,awesome job.. Thank You😊

Terrell (Kia owner) reviewed 6/1/26

Absolutely amazing job and William is a great commentator along with constant updates on your vehicle

Ariene N (Toyota owner) reviewed 5/22/26

They did a great job and to the woman running the front desk she was great she made sure I had a way to enterprise to get rental because enterprise didnt show up for me. I will refer others forsure!!

Michael (RAM owner) reviewed 5/21/26

The young lady at the desk went above and beyond what I feel was beyond her job scope. Due to some confusion on Enterprise part she was gracious enough to take me and my two dogs to Enterprise. While I was talking to the employees she stayed out in the truck with my 2 doggos and made them feel comfortable. That's what stuck out with me about the service. They dont treat you as a customer more like a friend or family member also the craftsmanship on fixing the tail light is spectacular.

Joshua (Chevrolet owner) reviewed 5/11/26

Our car looks brand new again.

Debra (GMC owner) reviewed 5/11/26

Very nice to work with. And was very efficient. My car looks great!

Angela (Chevrolet owner) reviewed 5/6/26

I shouldn’t have to have my car there before parts come in. A one day job turned into a week. But did good job on car and wish I knew what you used on interior in detailing. It never looked better.

Susan (Chevrolet owner) reviewed 4/30/26

Bruce (Ford owner) reviewed 4/28/26

Christie (Chevrolet owner) reviewed 4/27/26

Robin (Chevrolet owner) reviewed 4/24/26

Thank you guys!

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Caliber - Mount Vernon

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Mount Vernon

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (451)

365 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0