Caliber - Mount Vernon

4.5 (455reviews)
90%
901 S 42nd Street,  Mt. Vernon,  IL  62864

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (455)

My Experience

Very professional as well as friendly. Kept me updated during the process of the repairs. Would definitely recommend anyone to your establishment.

Likely to Recommend

Repair Quality

Very professional from the receptionist to the back of the house staff. Kept me updated through the entire process.

Customer Service

My Experience

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Repair Quality

They are amazing!

Customer Service

Customer service was perfect as always!

Returned Clean

My Experience

Everyone was very nice and professional. Would highly recommend

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service, liked how they kept me informed every week would recommend everyone to take vehicle to calibers

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Car turned out great!! They did a fantastic job fixing it.

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Repair Quality

They did a great job with my car. If anything ever happens in the future to one of my vehicles I’ll be coming back!

Customer Service

Returned Clean

My Experience

Abby greeted me very professionally and patiently answered my multiple questions. Alex was very thorough with explaining in detail what to expect during the process. Caliber kept me updated every step during the process.

Likely to Recommend

Have already told several.

Repair Quality

They kept me updated on how the repairs were progressing, very thorough when explaining the damage done to my vehicle and parts needing replaced or repaired. This was a very easy, no stress, process for me. I appreciate that very much!

Customer Service

Very curtious and knowledgeable

My Experience

Everything looks and works amazing now. I almost thought they replaced my car with a new one. Perfect job Caliber! I will recommend you to everyone. Thank you so much.

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Repair Quality

Customer Service

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Repair Quality

Looks great. Thank you!

Customer Service

Great communication throughout.

Returned Clean

My Experience

The service was satisfactory, and the people were helpful and pleasant.

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Repair Quality

Friendly people satisfactory service

Customer Service

Friendly people – satisfactory service

Returned Clean

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My Experience

Had an amazing experience!

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Customer Service

My Experience

Thank you so much 10/10

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Repair Quality

Customer Service

Returned Clean

My Experience

Shawn and Abbie were amazing to work with. They kept us informed every step of the way.

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Will definitely recommend

Repair Quality

Car looks awesome. Abbie and Shawn kept us up to date every step of the process!!

Customer Service

Abbie and Shawn were amazing!!

Returned Clean

Likely to Recommend

In the end everything worked out with a positive!

Repair Quality

It was a rough 6 weeks for me. However as I look at the whole situation I completely understand! And now as I look at my beautiful car and the great job, well done, I do not hesitate to give you a 10! My best too you and your crew !!!!!!!!

Customer Service

It was a rough 6 weeks for me. However as I look at the whole situation I completely understand! And now as I look at my beautiful car and the great job, well done, I do not hesitate to give you a 10! My best too you and your crew !!!!!!!!

Returned Clean

My Experience

Everyone super friendly

Likely to Recommend

Repair Quality

Customer Service