Caliber - Mount Vernon

4.6 (451reviews)
92%
901 S 42nd Street,  Mt. Vernon,  IL  62864

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (451)

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My Experience

I want to thank the team at the Mt Vernon location. They handled my truck with professionalism and kept me informed through the whole process from start to finish. I would highly recommend them to my friends and family. They even detailed my whole truck. A very friendly staff who cares about taking care of the customer. Job well done 👍

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Repair Quality

Great job goes out to Angela. Very satisfied with the service provided to me during my truck being hit. Job well done

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My Experience

They completely repaired all damage. Totally appreciated all the updates they provided me so I was aware of the progress on my vehicle. They were so helpful as I navigated this repair as I knew nothing of the process. They actually made a very unpleasant moment very positive

Likely to Recommend

Repair Quality

They were very thorough. They kept us updated all along the way of the repair. They were friendly and answered all concerns

Customer Service

It was wonderful. They kept us updated and apologized when parts were on backordered

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The staff was friendly and the process of getting my car in and fixed went smoothly. Very satisfied.

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Returned Clean

My Experience

I am very pleased with the quality repair I received at Caliper Collision in Mt. Vernon. They kept me updated as my truck was being repaired and completed the work in a timely manner. The staff was friendly and accommodating. I hope I never need another vehicle repaired, but if I do I will return to Caliper Collision.

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Repair Quality

Caliper Collision did an excellent job!

Customer Service

The staff went out of their way to be accommodating.

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Above and beyond customer service

Returned Clean

My Experience

Estiment was what I expected in regards to damages, friendly customer service and repairs were complete timely with quality of workmanship. Excellent performance will return for future repairs as well as make referrals

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My Experience

Repair look excellent and clean the inside. Kept me very informed on the work. Great Job!

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My Experience

I was fully kept abreast of the repair process. I was treated like royalty with regards to my repair. I would highly recommend caliber to anyone they were there and made the process easy thank you caliber.

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My Experience

Very good to work with and keeping you updated on the work of your vehicle. Everyone there cared about you has a person not just another customer an was very helpful. Did a wonderful job fixing my truck and getting back to me as soon as possible. Would recommend them to anyone that need their vehicle fixed.

My Experience

Despite the u foreseen delays team was able to get the job done . Appreciate the detailed responses to any questions or concerns I had . Car looks good and back to pre accident status! Thanks again!

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My Experience

Likely to Recommend

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Returned Clean