Caliber - Mount Vernon
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kings of the Auto Collision industry! This team is absolutely incredible 👏. If my calculations are correct this team did a possible 3 week job in 5 days exactly, including the estimate. Did I mention management helped with every minor detail with the estimate to make for such a pleasant experience. Much deserved credit. 10 out of 20. Outstanding team! Secretary, management and the beast in the back. Just wish I could of got the complimentary air freshener. Something I joked about, if they had one it for sure would of been hanging on the rear view. Thanks again. What an amazing team. Landers definitely has competition for the Southern Illinois area. Best in the Game!!!!!
My Experience - 5.0/5.0 -
Awesome Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just got my car back today but it was explained that if I have any issues, to let them know so they can fix it. The work is guaranteed. Also, my car looked and smelled FAB inside and out. I had a wonderful experience with friendly, informative people. Two thumbs up!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every employee my fiance and I came in contact with was very down to earth and professional. They kept me in the loop via text and email (which I like) so my experience was satisfactory.
Customer Service - 5.0/5.0 -
So far so good 👍🏻
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a perfect job on my vehicle after I hit a deer. The entire process was seemless and professional. Everyone was friendly and kind. I would recommend Caliber for any auto repair and am so thankful for the Mt. Vernon location.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Only place I will recommend.
Repair Quality - 5.0/5.0 -
We were thrilled with how our vehicle looks. The customer service was outstanding. Will recommend to all and anyone that ask for recommendation. Thank you so much 🥰
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work and amazing employees!
Customer Service - 5.0/5.0 -
Amazing work and amazing employees!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
On the day I brought it in for an estimate there was no one in the office so I had to wait for someone to get there. But after that wait they were on time and available.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber communicated very well throughout the entire process letting me know progress was being made. The paint job by Darl was incredible.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service great communication and timely responses
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept us informed all the way. Saw addl damage not first noticed. Work quality top notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did survey earlier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shawn kept us well informed on the progress They were making repairing our Jeep Patriot. The Repairs were completed before the expected Date. We were very satisfied with Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
At this point it appears to be a Job well done. I have no complaints. Shawn and Abbey at Caliber Collision were very helpful and professional. KUDO’s to all There.
My Experience - 5.0/5.0 -
A very compassionate, professional atmosphere. I was totally impressed from start to finish. They kept me informed during the entire process and answered all my questions. Will highly recommend them for any auto repairs.
Likely to Recommend - 5.0/5.0 -
10 is not a high enough number to rate my delight with Calibur Collision.
Repair Quality - 5.0/5.0 -
Very professional crew at Calibur Collision. Never promised more than they could produce and performed my repair in the timeliest amount of time as it would allow. They kept me fully informed at all times. A pleasure to see true customer service in all departments. They will come highly recommended to others. Thanks guys.
Customer Service - 5.0/5.0 -
At its finest.
Returned Clean
My Experience - 5.0/5.0 -
I did not have any problems out of these guys at all! I mostly dealt with Shawn and Abbie! They were very polite and professional! They answered all of the questions that I had without hesitation and helped a ton getting through to my insurance company! They also had my vehicle done when they said that they would! Thank you for the wonderful service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with your service manager
Returned Clean
My Experience - 5.0/5.0 -
Great job to Shawn and all the staff…I could not be more pleased with their work!
Likely to Recommend - 5.0/5.0 -
Great job by Shawn and all the staff!
Repair Quality - 5.0/5.0 -
Vehicle looks great!
Customer Service - 5.0/5.0 -
It was great to receive update texts as the work was being done.