Caliber - Mount Vernon
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys do great work. You were supposed to replace the light over the plate that went out. It’s still out. Besides that the car was perfect.
Customer Service - 5.0/5.0 -
Great!
Returned Clean
My Experience - 5.0/5.0 -
Abby and William made the repair experience easy. Everything was explained ahead of time, and the results look great. A nice bonus was to receive my vehicle cleaned inside and out!
Likely to Recommend - 5.0/5.0 -
Friendly and very clear on process from start to finish!
Repair Quality - 5.0/5.0 -
Repair process was made easy from start to finish!
Customer Service - 5.0/5.0 -
Great communication and timeliness made clear from start to finish.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with the job that was done on my car
Likely to Recommend - 5.0/5.0 -
They done a good job
Repair Quality - 5.0/5.0 -
I am very pleased with the work that was done on my vechile. The people were really friendly and done a good job going over everything
Customer Service - 5.0/5.0 -
They were really friendly and answered all the questions that I had
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Door lock actuator on the front passenger door wasnt correctly installed so doo had to be unlocked manually from inside the vehicle
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Would tell family and friends to go here.
Repair Quality - 5.0/5.0 -
They was all very nice and helpful even with me calling and bugging them all the time asking about my husbands car when it was no fault of their own it took over a month.
Customer Service - 5.0/5.0 -
Very nice, helpful and understanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looked amazing one happy customer. All done in a timely fashion!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
Great repairs. Terrible timing. They had my car for over two months.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So Dr it looks like I just bought it off the lot all over again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Would have pushed the repair process back to January if I had known it would be delayed as it was. Happy with look of repair but not time frame it took .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I cannot complain, they took thier time and done the job right the first time. Answered our questions as we had them and kept us updated weekly on the progress. There is no noise, car is just like new even had the new car smell.
Customer Service - 5.0/5.0 -
Maintained communication with us, even done a 369 with us prior to engaging the repairs. They listened to all concerns and was very professional throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!!
Customer Service - 5.0/5.0 -
Very informative , kept me in the loop of what was happening with my car .
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I was told that everything marked in chalk was going to be fixed. It wasn't.
Customer Service - 4.5/5.0 -
During repair, there was good communication on timing.
My Experience - 5.0/5.0 -
They let know how far along they were I liked how they stayed in touch with me. My car was clean Inside and out. When I got it. Job well done. Thank you !
Likely to Recommend - 5.0/5.0 -
Yes I would highly recommend them
Repair Quality - 5.0/5.0 -
They did a great job!!
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will highly recommend CALLIBER in mt Vernon Illinois
Repair Quality - 5.0/5.0 -
My service from day one until my car was done was impeccable!!! William was easy to work with and answered all my concerns. However- if I were a reputable company such as you are- I would discontinue association with Enterprise in Mt Vernon. Their service was deplorable.
Customer Service - 5.0/5.0 -
William was great