Caliber - Mount Vernon
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
I hope I never need body work again but I'll come here everytime. They're excellent people.
Repair Quality - 5.0/5.0 -
William, Mike, and Abby are so easy to deal with. I had some compound left on my car but they buffed it out for me, no issues. The work they do is top tier!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All members of the team were very helpful and attentive to our questions and concerns. Very pleased with the Caliber Staff.
Likely to Recommend - 5.0/5.0 -
I will come back also
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were wonderful to me!! Always kept me updated and said I could call them anytime.
My Experience - 5.0/5.0 -
The communication is outstanding! They keep you updated step by step what is going on with your vehicle. The work is fantastic. You will never know your car had any damage when they are done fixing it!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to anyone needing this service.
Repair Quality - 5.0/5.0 -
Everyone was super helpful and the repair was quickly done. Brody is the guy to see! He's amazing!
Customer Service - 4.5/5.0 -
Only one person could have been a tad bit friendlier but otherwise everyone was great.
Likely to Recommend - 5.0/5.0 -
Give a lot of thanks to William for keeping in touch with me
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My first time ever using caliber collision it was crazy at first but after all said and done I'm happy with the work
My Experience - 5.0/5.0 -
Everyone was really friendly and approachable. Enjoyed talking to everyone even when my car wasn't done with when they thought which was earlier than the month estimate they apologized. Everyone was fantastic especially the receptionist she has a lovely voice and is great to talk to
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
The on-site assessor took time to make a thorough examination of the car to avoid oversight.
Repair Quality - 4.0/5.0 -
There were a few things I requested to be looked into that were not done.
Customer Service - 4.0/5.0 -
There were a few things I requested to be looked into but were not done. When one of the affected headlights was replaced the other would have been replaced as well to make them look uniform.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
The paint work looks good however, during the reassembly, they must have scratched up the bumper when realigning. My driver side window now stutters when it rolls up. Repairs also took double the estimated time.
Customer Service - 4.0/5.0 -
Customer service was fine always answered phone calls, and responded quick to my messages.
My Experience - 5.0/5.0 -
I was very happy with the results of the repairs on my truck. I appreciate the willingness to work with me and the answers yall offered when a question arose. I wouldn’t hesitate to recommend your services to family or friends.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick turnaround, immaculate work, great service. I couldn’t have asked for a better experience.
Likely to Recommend - 5.0/5.0 -
I actually recommended a friend to this location yesterday.
Repair Quality - 5.0/5.0 -
My overall experience with Caliber was great!!
Customer Service - 5.0/5.0 -
Abbey at the front counter was great. We felt very welcome when we came in, we were updated on a regular basis and everything was explained to me very thoroughly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an awesome job on my car. Brought it back to the way it looked when I purchased it off the lot. I would highly recommend your services to anyone who , like me, had that huge deer walk into their path. Or for any body work, for whatever reason. Thank you very much for getting the job done in a timely manner.
Customer Service - 5.0/5.0 -
Everyone that i dealt with was awesome. No complaints whatsoever
My Experience - 5.0/5.0 -
They were great at keeping me informed on my car’s progress and my car was nice and clean when I picked it up.