Caliber - Mount Vernon

4.5 (455reviews)
90%
901 S 42nd Street,  Mt. Vernon,  IL  62864

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (455)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My truck saint been that clean or looked that nice in years. Proud to drive it thru town and home

My Experience

We appreciated all the communication and updates.

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Repair Quality

Customer Service

Returned Clean

My Experience

They kept me informed on a regular basis by text about how the job was going ! I was amazed at how clean it was inside and outside & it looked like a new one ! I would highly recommend their quality work !

My Experience

From start to finish, I couldn’t be happier with the way I was treated and the way my truck turned out. I would recommend them to anyone. Thanks again. Very happy

Likely to Recommend

You did a great job on the repair and had it ready when promised.

Repair Quality

You did a great job fixing the hail damage my truck sustained. Plus, you cleaned my truck outside and inside afterwards, and it looked fantastic! Thank you!

Customer Service

We were informed every step of the way what would be done, shown any damage not caused by hail, and the work was completed when you said it would be.

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Returned Clean

My Experience

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My Experience

I appreciate the ease of scheduling and the text message updates on the status of the repairs.

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My Experience

Honest people and nice I am pleased with there performance

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Good service

Repair Quality

Good service

Customer Service

Friendly service

My Experience

I had the BEST experience with Caliber! I really appreciated how often I was contacted on the status of my repair and the promptness of the team if I had any questions. Everyone involved was so kind from the estimate all the way to the pick up and that went a long way for me considering I didn’t know much about the shop beforehand. I would absolutely use their service again. 10/10 and highly recommend!

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My Experience

Looks great!

My Experience

Super competent and friendly. Excellent work! They even cleaned the inside of my car!

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Repair Quality

Great repair job.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

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depends if paying out of pocket or insurance covered. profit on parts in the supply chain is excessively high probably due to payment by insurance companies . I can purchase oem or aftermarket parts at a fraction of the cost. many or most of the so called oem parts are not manufactured by the vehicle assembler and many times aftermarket parts are of a higher quality that oem,. one exception might be stamped body panels.

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Likely to Recommend

Wasn’t pleased with overall work

Repair Quality

Paint has debris under it.

Customer Service

Abby was wonderful

Returned Clean