Caliber - Mount Vernon

4.6 (455reviews)
91%
901 S 42nd Street,  Mt. Vernon,  IL  62864

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (455)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My truck is in great condition after the repair. Caliber did an amazing job. Thank you!

Likely to Recommend

I would definitely recommend caliber to family and friends

Repair Quality

My truck looks great now. Thank you for doing such a good job!

Customer Service

The customer service provided was exemplary. Thank you

My Experience

The staff was courteous and helpful to answer any questions I had. I was kept informed on the status of repairs and process the entire time. My car was finished earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

You guys are the best! Very knowledgeable and very courteous. A very professional place and they did great work!! I will definitely be back again whenever I need these services again! Thank you all so much!!!

Likely to Recommend

Repair Quality

The repairs were great. The outside of the vehicle was exceptional and I have no complaints about that. The inside of my car was unfortunately a bit messier than what I had left it. It wasn’t hard to clean up, but they appeared to be dirt and grease on The gauges and a lot of the touchscreens. Again, not a huge deal but a minor inconvenience.

Customer Service

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Customer Service

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Customer Service

My Experience

Great job on the work completed. Great communication throughout the entire process. Very friendly staff. Made a “not so fun” experience to have very smooth and painless. Appreciated the professionalism. Highly recommend.

Likely to Recommend

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My Experience

My Experience

Everyone was very nice and made sure all of my questions were answered. They wanted me to feel as comfortable as possible with the entire process. I really appreciated the regular text messages with updates on the progress.

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Customer Service

My Experience

From Abby the receptionist to the guys doing the detail before I pick it up , I'm totally pleased. They all did a great job.

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My Experience

Amazing experience, quicker than expected, thorough explanations at all times and great customer care.

Likely to Recommend

Repair Quality

Grease hand prints are on my ceiling of my car. Other than that the car looks great!

Customer Service

My Experience

Great job

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Customer Service

Returned Clean

My Experience

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My Experience

Fit and finish looks great very pleased with the overall experience

Likely to Recommend

Repair Quality

Very grateful for all the help and great work they did

Customer Service

Shawn is a big help in going through all of things that had been to my vehicle

Returned Clean

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Customer Service