Caliber - New Hampton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If I could rate more than a 10, I would.
Repair Quality - 5.0/5.0 -
The repair is absolutely perfect.
Customer Service - 5.0/5.0 -
Every single person I encountered had a smile on their face and were friendly and professional.
Returned Clean
My Experience - 5.0/5.0 -
The process was streamlined, personnel courteous, contact with me during repair very good and explanations during repair excellent. Very good. 5 stars
My Experience - 5.0/5.0 -
two young ladies at the front desk were knowledgeable and fabulous.
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
The BEST!!! I would never go anywhere else! 1 They assign a person who will have all the info you need if you call. They always keep you updated! 2. They have the rental car delivered there before you bring your car in. 3. They waste, no time fixing the car! 4. My car was fixed quickly. I went to pick it up and it looked brand new! They even washed it and dried it. It was beautiful! 5. They have the best employees, they explain everything to you, answer any questions whatsoever, and let you know when it’s ready to be picked up quickly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication and the work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The targeted dents and scratches have vanished and the car looks brand new. I truly appreciated the texts I received every other day as a way to keep updated. Well done, Caliber Collision . And many thanks to Janemarie for staying in touch by texts!😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks new and Caliber Collision sent me a text every other day to keep me updated on the repair work. They are most courteous.
Customer Service - 5.0/5.0 -
They sent me texts every other day and were very welcoming at the service center in New Hampton.
Likely to Recommend - 5.0/5.0 -
They were totally professional, kept me in a loop called me when I had a quit, they had questions.
Repair Quality - 5.0/5.0 -
Totally satisfied. Thus far, the car looks great. My son is enjoying his ride. And it looks good.
Customer Service - 5.0/5.0 -
It was all good. All I had to do was drop the car off and pick it up. They kept me in the loop.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I worked with Pat for my repair. He was incredibly helpful and professional every step of the way. After dropping off my car and speaking with him initially I felt very comfortable understanding the process and what was going to be done. He kept me updated throughout the repair leaving me very happy I chose Caliber Collision. The women at the front desk were very helpful as well.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This shop is fantastic!
Repair Quality - 5.0/5.0 -
Car looks fantastic!
Customer Service - 5.0/5.0 -
Amazing service from everyone at the shop!
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0 -
oh yes i will recommend my friends to go there.
Repair Quality - 5.0/5.0 -
great job, i’m hundred percent satisfied ,knowledgeable technicians they did not take long for the repair, my car came out like brand new, Caliber is number 1 in town , i will recommend other customers to go there.
Customer Service - 5.0/5.0 -
great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quality job on time
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Caliber is professional and does very good work. I have used them before and I would definitely recommend them.
Repair Quality - 4.5/5.0 -
Gave this a nine only because it took longer for the car to get repaired, which unfortunately cost me more out-of-pocket for the car rental. Justin was a pleasure to do business with professionally, and a nice staff at the front desk, the work Caliber did looks fantastic.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
JaneMarie was amazing as she kept us upto date every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the repair
Customer Service - 5.0/5.0 -
Excellent, the fact that Janemarie communicated with us every step of the way was wonderful.