Caliber - New Hampton

4.7 (2,849reviews)
94%
28 Cannon Hill Dr,  New Hampton,  NY  10958

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,849)

Likely to Recommend

Repair Quality

Customer Service

Professional, helpful and courteous

My Experience

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Repair Quality

Customer Service

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Repair Quality

Awesome job from start to finish.

Customer Service

Mike F. Was a tremendous help.

Returned Clean

Likely to Recommend

Best experience I've had in a long time.

Repair Quality

Looks as good as new.

Customer Service

They did a great job repairing the damages perfectly. It was done on time as promised! Great service and customer service.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Everything seems great

Customer Service

Very good service by personable people

Likely to Recommend

Repair Quality

Rear window doesn't always stay in the upright position when opened. Sometimes it drops halfway down

Customer Service

Twice l was told the work was done and the car was ready for pickup, but it wasn't. Once causing me to get a ride to the shop and then having to return two days later. Not good. ... Had problems with the automated texts from hdqtrs too. Three times l rec'd texts saying the vehicle would be done at a particular time, but it wasn't.

My Experience

After getting my car home I noticed scratches inside that were not there and I feel the repair was rushed and done poorly. The door and hood are not completely straight. The seems between the front fender and hood are off visibly as is the door that was repaired. I’m not an auto body tech and I see these errors easily

Likely to Recommend

Repair Quality

Great Job!!!

Customer Service

Great Service

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Repair Quality

Customer Service

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Repair Quality

Excellent service with routine notification of the status of the repair. The work done was top notch 👍👌👋

Customer Service

Excellent👍

Likely to Recommend

Repair Quality

They did a good job

Customer Service

My Experience

Very well done. You made the process very easy for us. Thanks so much.

My Experience

Everyone I dealt with was just great, and I am pleased with the results, however the updates on progress were not as hoped for or as promised. There were some delays with the job, waiting for parts and for the dealer to do some work. So the job took longer than anticipated and, while I understand the reason for the delay, I did not get sufficient notification.

Likely to Recommend

Repair Quality

Didn't remove excess wax after polishing. In fact some is still there.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Repair is still pending, I am waiting On the call for replacement of the roof cloth

Customer Service

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Customer Service

My Experience