Caliber - New Hampton

4.7 (2,842reviews)
94%
28 Cannon Hill Dr,  New Hampton,  NY  10958

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,842)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole process was very easy. Great customer service and timely repairs.

My Experience

Good customer service always 👍🏾

Likely to Recommend

I will definitely recommend this shop

Repair Quality

Very satisfied. The repair was done in a very short time. I appreciated the updates and communication the entire time

Customer Service

Caliber was very professional and friendly.

My Experience

Great job on my car, looks exactly how it should, automated texts keeping me up to date thru the whole repair were excellent, job was done on time, highly recommend Caliber to anyone who needs body work done

Likely to Recommend

Repair Quality

Excellent custom service and quality of work

Customer Service

My Experience

Working with Caliber was a true pleasure! From commencement to conclusion, I was met with wonderful customer service, constant unsolicited updates (which I LOVED!) and repairs that were complete prior to the estimated completion date given. Overall, though this was stressful, Caliber made it palatable.

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My Experience

Likely to Recommend

Repair Quality

The staff is very friendly and professional; the repair was done on time.

Customer Service

The staff is very friendly and professional; the repair was done on time.

Returned Clean

Likely to Recommend

Repair Quality

Every interaction was extremely professional, and they did a great job with my vehicle.

Customer Service

Returned Clean

Likely to Recommend

They are awesome through and through. I'll definitely be recommending them to folks I know.

Repair Quality

My wife's and I love the folks at Caliber! They were great! The car was done on time and the whole experience was hassle free. Truly appreciate them!

Customer Service

It was great overall they kept us updated a long the way and pick up happened on the day they promised.

Returned Clean

My Experience

Courteous and well informed every step. Nice clean car. Great job!

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

My rubber car mats had a white dust all over them. They had to be scrubbed and I cleaned them the best I could. There was also a piece of broken car left in my car. There was also a heavy smell of paint. I don’t remember experiencing that last time I had my car fixed there. Maybe it was whatever was on the mats.

Customer Service

My rubber mats driver side and passenger side were coated with white? It was quite an ordeal to get them clean again. I also found a broken piece of my car under the seat and I’m not sure if my car came this way because it is brand new but on the passenger side, the insert on the door handle is missing. It is a simple piece that slips in that I think it’s for your hand to close the door .

My Experience

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Repair Quality

After my car being repaired for over 1 month when I finally got it back they drained my battery entirely where my car broke down newburgh in the middle of an intersection. Now my car is being fixed again it seems like the car should have been checked before you had me come pick it up but now it’s just more problems that I have to deal with

Customer Service

Returned Clean

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My Experience

You all do a TERRIFIC job! My Ranger repair looks stunning -- and the detail clean is an especially lovely treat in the midst of such a rough winter, no less. The only constructive suggestion I have is to spray and clean the road salt super-well out of the undercarriage.

Likely to Recommend

I have and will continue to recommend Caliper.

Repair Quality

This is the second time using Caliper and I had a great experience both times. I even hear other customers expressing praise for the service they received. Caliper go out of there way to make the best out of a bad situation. My car was repaired much sooner than i expected. Thank you Caliper and thank you Justice for another awesome experience.

Customer Service

This is the second time using Caliper and I had a great experience both times. I even hear other customers expressing praise for the service they received. Caliper go out of there way to make the best out of a bad situation. My car was repaired much sooner than i expected. Thank you Caliper and thank you Justice for another awesome experience.

My Experience

Good job

Likely to Recommend

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My Experience

Likely to Recommend

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Customer Service