Caliber - Ontario Or
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication was great, I didn't have to wonder about the progress, and I was notified well ahead when the expected completion date was delayed due to parts arriving damaged. Chuck and Nicole were the best!
Likely to Recommend - 5.0/5.0 -
100% will recommend them always!
Repair Quality - 5.0/5.0 -
Everything about the experience was positive and simple to navigate!
Customer Service - 5.0/5.0 -
Caliber is very customer-service oriented through the process.
Returned Clean
My Experience - 0.0/5.0 -
My truck pulls to the right which didn’t happen before and I’m finding a shop to see if they’re was any frame damage bumper and hood don’t sit square with frame
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Great repair.
Customer Service - 5.0/5.0 -
Great experience!
My Experience - 5.0/5.0 -
Friendly and fast thank you
Likely to Recommend - 5.0/5.0 -
Definately would refer anyone who needs car work done, they are the ones
Repair Quality - 5.0/5.0 -
These guys were great. They got my car in quick to do an estimate and worked great with my insurance company. Then they got my car in and fixed it like brand new. No dents and put a new front end on it. Chuck was super!! They all were!! Would do business with them any time
Customer Service - 5.0/5.0 -
They couldn't be any more friendlier. Super nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a good job in under promising and over delivering! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks again!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I always received updates about the work being done on my vehicle. They finished it in a timely manner. They washed and vacuumed my vehicle. I would highly recommend Caliber Collision to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, friendly staff,professional, exceeded my expectations.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Repair done poorly, Replacement headlight was used and not working, grill doesn't fit, failed to replace windshield washer reservoir that was damaged in crash, front bumper plastics do not fit, missing front bumper inserts and license plate plastic. Replacement hood is flared out and not aligned correct. Paint has solvent blemishes. Transmission cooler tube was not seated correctly clip needed to be reinstalled as it was leaking immediately upon pickup.
Customer Service - 3.5/5.0 -
Set several days for completion with no updates of changes.
My Experience - 5.0/5.0 -
100% Satisfied with the service I had at Caliber. Will choose them for future service if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
When we picked up the car, there was water on the floor. Apparently the person that worked on the car forgot to connect the draining tubes from the sunroof. They did vacuum the water up, but now the car smells. The drivers set cover , the piece you sit on, was off and they didn't even try to fix it. The car was a bit messy from whoever worked on it. Thank goodness I had a blanket on the back set, because there was a lot if grease on the blanket. Otherwise it would have gotten on the set. The people were very friendly. Just wish the person that worked on our car took better care of it .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Looked good!! Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
The job is not complete at this time!!! Waiting on parts to finish the job and once it’s completed I’ll be able to report to your questions