Caliber - Ontario Or

4.7 (486reviews)
93%
1585 SW 4th Ave,  Ontario,  OR  97914

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (486)

Likely to Recommend

Repair Quality

The repair is top quality. It was completed much earlier than the auto updates indicated, which was nice, but the updates should be more accurate. They also cleaned inside the car! Very much appreciated!

Customer Service

Returned Clean

My Experience

I was shocked , they are awesome ,they're second to none ,outstanding service . Thank you Christian for all your help and tell your team thank you good job ! 👏

My Experience

They do a great job! My truck looks new and nothing seems happens it . They take great care of people, great job!

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Repair Quality

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Repair Quality

Great service Christian was very informative and helpful from start to finish. The car looks great thanks for taking care of us.

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

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My Experience

Kristian was amazing, he helped in every step of the way. I would recommend caliber collision to anyone that needs a repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Caliber were professional and answered my concerns. They kept me updated on a regular basis. Check in and check out went smooth

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Repair Quality

Customer Service

Returned Clean

My Experience

Overall experience was excellent, it was my first time going through this experience and Kristian made the process super easy! Kept me updated and informed with everything that was being done and huge thank you to the guys that fixed my Jeep and made it look brand new again! Highly recommend to go here for any collision repairs!!

Likely to Recommend

Repair Quality

All the repairs were made in a timely and satisfactory manner. A lot better than previous experiences I have had at other body shops.

Customer Service

Returned Clean

My Experience

The amount of changes to the pick up date, totaled 18. Corporate coming and removing the rack and taking a week to replace it and another week to train employees was a lot to stay patient with. The wait was 11 weeks from start to picking it up. Long time. Caliber paid my rental car bill completely and I appreciated that and the communication.

Likely to Recommend

Repair Quality

Car’s back panel on passenger side looks great. Totally satisfied!!

Customer Service

Looks fantastic

My Experience

Likely to Recommend

Repair Quality

Customer Service

They did a great job on our car and kept us updated on it

My Experience

Job well done. Staff friendly and attentive nto customers. Staff worked together as a team. I loved the job they . Looked like no.damage ×as done.

Likely to Recommend

Repair Quality

They kept me informed with updates. I was very satisfied with work done on my vehicle. They we friendly and took time to explain what , when and how things were happening. I would recommend They for servicing cares with insurances.

Customer Service

Very satisfied. Especially the communication and the repair guy had good communication.

Returned Clean

Likely to Recommend

Great people just and incomplete insurance claim push for more repairs

Repair Quality

My vehicle wasn't properly repaired it is having transmission issues it didn't have before ut wobbles at high speed didn't do that before and all together we were told these issues "weren't covered " but the only way that could happen is if your staff didn't adequately inspect our vehicle

Customer Service

The people are great its your policy's and ability to stand up for individual customers and insist on repairs that are needed

My Experience

We are completely satisfied with the work done by Caliber Collision. With only liability insurance on our vehicle, we wished to keep our costs as low as possible. We asked for specific repairs to our vehicle to return the vehicle to a "drivable" condition. We also asked for replacement parts only if necessary, and preferred to use existing parts if they could be repaired/reused. We were not concerned about the paint color of replacement parts, as we planned on repainting the vehicle ourselves after repairs were completed. Caliber Collision listened to our requests and complied with all our wishes. Repairs look great, and the replacement hood looks like it belongs on the vehicle even though it is a different color. As far as we're concerned, the only auto body shop in Ontario, Oregon, is Caliber Collision.

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Customer Service

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very professional, explained everything, kept me informed along the way, were quick to notify me the vehicle was almost done, then complete.... the pick up process was seamless. Excellent.

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Returned Clean

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Excellent

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean