Caliber - Ontario Or

4.7 (486reviews)
93%
1585 SW 4th Ave,  Ontario,  OR  97914

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (486)

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Returned Clean

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Great. Had to go back three time to adjust head lights. Was easy to work with.

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I appreciated the professionalism of their work. Thank you.

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Returned Clean

My Experience

Thank you everyone who worked on my car, very friendly service! High recommend Caliber Collision!!

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The work was good and they got it done fast but I wasn’t impressed with the staff

Repair Quality

Looks good

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Repair Quality

Both Enterprise Car Rentals and Calliber Collision were great to work with. πŸ‘

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Returned Clean

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Repair Quality

The customer service was amazing! My SUV looks amazing! I will definitely refer Caliber to my friends and family! Thank you for making my experience amazing! I’m very impressed with the work done! Thank you!😊

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Returned Clean

My Experience

Thankfully and grateful

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My Experience

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Nice staff

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Returned Clean

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Repair Quality

It was excellent, except they missed a small amount of adhesive removal. They offered to pull it back in to finish, but I found it inconvenient to do so at the time, so passed on it.

Customer Service

They could have been more informative, as soon as we walked in, about what would be needed from us, because what was needed was different from how I interpreted information I received ahead of time. Very professional and helpful in every other way.

My Experience

The Ontario, Oregon Caliber Collision shop was amazing. Tristian and Eric were very professional and courteous during the whole process. I would definitely recommend them. Thank you Pam

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Overall. It was a reasonably good experience.

Repair Quality

I am satisfied to have my car back in working order. However, I am disappointed that I was told ma y times it would be ready earlier than it was, resulting in my insurance taking my rental away too early. In addition I was told my car was detailed, but it actually was not, there was still vaccumming that was needed and my windows were quite messy.

Customer Service

I am overall satisfied to have my car back in working order. However I as told on multiple occasions that my car would be ready sooner than it was, which caused my insurance company to take my rental back too early. Also, I was told my car was detailed before getting it back, but it wasn't vaccummed well and the windows were pretty dirty as well.

Returned Clean

My Experience

Everything went great. Kristien kept me informed of the progress. Everyone in the office were very polite

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I'm very pleased with the shop. They were very good and kept me informed. I will recommend them.

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Returned Clean

Likely to Recommend

If things would start as they ended up I would likely recommend Calliber to a family member or friend

Repair Quality

It started off bad as Calliber and Farmers insurance could not get in to an agreement of some of the costs from what I understand

Customer Service

Started off good but got bad and then was good again at the end when someone new took over

Returned Clean

Likely to Recommend

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Customer Service