Caliber - Paso Robles
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 0.0/5.0 -
I was told to bring my car in at 8 am I called at 4:45 and was told it was being washed! 9 hours to replace the mirror in side view mirror. Absolutely unexceptional. I know the cost of the mirror. You made a good profit, but my time is also valuable, I was treated cold upon pick up. Last time at your business. My son owns a insurance agency and talked me into having u guys repair my car. But really 9 hours!!!!
Likely to Recommend - 0.5/5.0 -
Not professional
Repair Quality - 0.5/5.0 -
The quality of work was fine, after all it was a rear view mirror only! They required the car there at 8:00am I waited until 4:45 bescsuse they never called Orr texted about completion of the.car. It had been 9 hours… that is not excepigcsl for a mirror. Two weeks to receive the part. The person behind the counter made me wait while she was on computer very cold and a louf just somewhere I will never take my car for repair. We all pay high premiums for our car insurance and don’t want to have to use it. And to be treated by a company that my insurance company has to pay for is not professional
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Caliber was helpful, professional and courteous.
My Experience - 5.0/5.0 -
Communication was on point. They explained everything that was fixed on my vehicle. Very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication the whole time my car was in the shop.
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really enjoyed the friendliness of the staff and the updates on the progress. And the proper communication throughout the process.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great communication and follow up throughout the whole process. Very much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ethan and the rest of the people we interacted with were all professional and courteous. I especially appreciated that they worked with me on scheduling, my 95 year old mother fell and broke her wrist during the repairs and I was running back and forth to Arroyo Grande and very stressed. You guys were great!
Likely to Recommend - 5.0/5.0 -
I am very pleased
Repair Quality - 5.0/5.0 -
Work was done professionally, staff was very attentive, and also professional.
Customer Service - 5.0/5.0 -
They could not have been nicer
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Fog lights were unplugged
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Joe was great at keeping us informed of the daily progress of the repair. When he was estimating what needed to be done, he was thorough. . When there was a delay of the completion date, he clearly explained why. Your receptionist was always helpful and courteous. On top of all that, the repair was perfectly done. I have nothing but high praise for Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great after the repair
Customer Service - 5.0/5.0 -
I was impressed with the ease of communication as well as discussion on the repairs needed. Everyone was very kind and helpful.
My Experience - 0.0/5.0 -
After picking my vehicle up, I noticed there was no running light on the left side of the vehicle. When we arrived home I investigated further and found there is no function in the left front light. This needs to be addressed. No running light, no blinker, no headlight. There were no issues with this prior to drop off for repair.
My Experience - 5.0/5.0 -
A great team of workers. My car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looked like a brand new vehicle
Customer Service - 5.0/5.0 -
Excellent Service
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was professional and nice. I was treated with respect. My car was back to me in 6 days. 1 day sooner then they said. The repair was so amazing. Thank you so much.