Caliber - Pembroke Pines - West

4.8 (2,943reviews)

96%

(754) 701-7307

20955 Taft St, Pembroke Pines, FL 33029

96%

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20955 Taft St
Pembroke Pines, FL 33029

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About Caliber - Pembroke Pines - West

See Photos

20955 Taft St
Pembroke Pines, FL 33029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,943)

Sort By:
Newest
Rating

2,371 Customers Rated

5 Stars

70.7% Complete

(2080)
4 Stars

5.5% Complete

(161)
3 Stars

1.3% Complete

(39)
2 Stars

1.2% Complete

(34)
1 Star

0.3% Complete

(10)
< 1 Star

1.6% Complete

(47)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Excellent customer service was a standout highlight, with staff described as professional, friendly, and caring. Regular and proactive communication - via texts, calls, and daily updates - was frequently commended, keeping customers informed at every stage. Timeliness was another strong point, as many vehicles were completed ahead of schedule. A few customers noted isolated concerns around repair finishing details and communication consistency, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... the repair process. My vehicle looks perfect, and the quality of the repair exceeded my expectations. Thank you for taking such great care of my car! ..." Read more

"I was blown away by the professional environment quality of work was superior. I was kept informed step-by-step as my car progressed through the repair."

"... was expected which I was very surprised. Also, the vehicle was perfectly repaired and could never tell it had been in a crash. It was sparkling clean inside and out. ..." Read more

"The seems do not match on my read bumper. One side is wider than the other and the paint doesnt match."

"Mechaniclabor was not up to the quality required for this job."

"Fastest car repair Ive ever had!"

"... completed. I have used body shops in the past and no one has ever had my vehicle repaired in 2 weeks time" Read more

"Delivery was postponed 3 times."

"Before it was promised"

"... was great. I was updated every step of the way. And the job was done earlier than expected!!" Read more

"... the vehicle stands each day in the process because I did have to call multiple times and days to get that info." Read more

"... between corporate outbound texts vs in store advisor. Told 1thing from advisor and then got a text from corporate that conflicted —-yield CONFUSION. Unfortunately ..." Read more

"Small delay but communication and estimated completion date were excellent."

"Quite surprised at just how frequent the updates were. Impressive"

"The process was super easy and the communication was great. I was updated every step of the way. And the job was done earlier than expected!!"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... the repair process. My vehicle looks perfect, and the quality of the repair exceeded my expectations. Thank you for taking such great care of my car! ..." Read more

"I was blown away by the professional environment quality of work was superior. I was kept informed step-by-step as my car progressed through the repair."

"... was expected which I was very surprised. Also, the vehicle was perfectly repaired and could never tell it had been in a crash. It was sparkling clean inside and out. ..." Read more

"The seems do not match on my read bumper. One side is wider than the other and the paint doesnt match."

"Mechaniclabor was not up to the quality required for this job."

"Fastest car repair Ive ever had!"

"... completed. I have used body shops in the past and no one has ever had my vehicle repaired in 2 weeks time" Read more

"Delivery was postponed 3 times."

"Before it was promised"

"... was great. I was updated every step of the way. And the job was done earlier than expected!!" Read more

"... the vehicle stands each day in the process because I did have to call multiple times and days to get that info." Read more

"... between corporate outbound texts vs in store advisor. Told 1thing from advisor and then got a text from corporate that conflicted —-yield CONFUSION. Unfortunately ..." Read more

"Small delay but communication and estimated completion date were excellent."

"Quite surprised at just how frequent the updates were. Impressive"

"The process was super easy and the communication was great. I was updated every step of the way. And the job was done earlier than expected!!"

Fizul (BMW owner) reviewed 8/10/26

The reason I brought my car to Caliber was because my brother had 2 cars repaired there before.

Blemishes had to be rebuffed out. Surprised that so much white dust was left all over the car. Still waiting for my rear decals that were not installed back.

Both Vida & Mike were both professional as well as friendly.

Felix (Kia owner) reviewed 8/10/26

Highly recommended.

Caliber at Pembroke Pines provided us with a great service, with constant communication on the work progress and looking for an expedited service.

Stephanie Martin provide us a great service advisory and closely stayed with us during the entire process.

Richard (Honda owner) reviewed 8/10/26

Daryl (Honda owner) reviewed 8/10/26

Great experience

Smooth process

Professional

Anthony (Subaru owner) reviewed 8/10/26

My cars has white overspray on the truck lid. And the interior smells like paint even with the ac of circulation

The work was done ok even though I had to leave it due to major imperfections. But they left over spray paint all over my trunk lid and my carbon fiber spoiler

Karen (Jeep owner) reviewed 8/9/26

Great customer service. I was kept informed through the process

Excellent Customer Service and Communication from Calliber. No complaints.

Tatiana (Toyota owner) reviewed 8/7/26

I just wanted to say from the minute I entered your body shop the customer service was amazing, I was offered a rental car for transportation, I was picked up by Enterprise, the outstanding service just continued, I was kept updated everyday on the progress of my vehicle, and in just 5 days my vehicle was ready, and it looked brand new, I am very happy with your service, words can’t express how grateful I am, I will be recommending you to all the people that I know could use your services have a wonderful day!

Maria (Mazda owner) reviewed 8/6/26

Marlin (Audi owner) reviewed 8/3/26

Julian (Hyundai owner) reviewed 8/3/26

Excelente Servicio muchísimas gracias!! Felicitaciones x su trabajo y muy contento !!!

Excelent Service!! CONGRAT'S

Dora (Acura owner) reviewed 7/31/26

Dora Quintero

Michael (Honda owner) reviewed 7/29/26

Michaelangelo was an amazing representative during this period. He kept me updated on my car, was very professional & personable. 10/10 would recommend CC to my friends & family & I’d tell them to ask for Michaelangelo. Thank you!

Kaila (Honda owner) reviewed 7/28/26

Michael (Toyota owner) reviewed 7/27/26

Very professional service.

Abel (Chevrolet owner) reviewed 7/25/26

The shop did a poor job; when they remove parts from the car, they don't reinstall them correctly—and even after taking the car back to have them put on properly, they still don't do it right.

When you ask to have something done, they say yes, but they mislead you—they don't actually do it, and then they give you an excuse.

Jerry (Dodge owner) reviewed 7/24/26

Vanessa (Honda owner) reviewed 7/23/26

Thank you

Diana (BMW owner) reviewed 7/23/26

Fast service, very reliable, great outcome

Victorio (RAM owner) reviewed 7/20/26

Keith (Lexus owner) reviewed 7/17/26

Very good experience with Caliber Collision

Excellent Customer Service

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view more shops in: Pembroke Pines | 33029

Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Pembroke Pines - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Pembroke Pines - West

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,943)

2,371 Customers Rated

Likely to Recommend - 2.5/5.0 -

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?