Caliber - Pewaukee

4.8 (2,007reviews)
94%
1235 E Wisconsin Ave,  Pewaukee,  WI  53072

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,007)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with customers appreciating regular text updates and being kept informed at every step. Many customers are pleasantly surprised by the complimentary interior and exterior cleaning service, often describing their vehicles as looking brand new upon pickup. The quality of repairs is consistently rated as excellent, with customers noting that work often appears seamless and professional. Timeliness is generally strong, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability or other factors. The overall customer experience is overwhelmingly positive, with numerous customers expressing intent to return and recommend the service to others.
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"Caliber Collision didnt just repair my truck, they restored it as good as new. They even vacuumed the ..." Read more
"The repair was performed very well. The staff was very professional, extremely helpful and knowledgable. ..." Read more
"Very satisfied and happy with the results. The team was total professional the whole way through the ..." Read more
"An excellent staff, understanding, helpful, and informative. Work was done ahead of the stated date. ..." Read more
"... moment to sincerely thank the entire team for the incredibly fast and efficient service I received. From the moment I scheduled my appointment to the ..." Read more
"It was a day early, and I was happy to get my car back earlier than promised."
"... excellent staff, understanding, helpful, and informative. Work was done ahead of the stated date. I was kept informed and I find the end results to ..." Read more
"A couple of days early."
"It was 1 day later then completion date provided."
"Would have given a 10, but took a month for repairs to be completed."
"... was so great from start to finish on this repair. They were so honest and up front with updates and keeping me informed on my repair. I was very impressed ..." Read more
"Phenomenal text update communications"
"Great communication throughout the process & incredible work!"
"Caliber did an amazing job with my repair. The kept me informed throughout the whole process with regular updates on the progress. They also full ..." Read more
"I loved the constant communication about my cars process. The front office was extremely friendly ..." Read more

My Experience

They communicated with me on a daily basis in regards to the progress and estimated date when the repair is completed

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Returned Clean

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Very good repair and people

Repair Quality

Great experience! Everyone we interacted was super kind and made me feel at ease. I was worried my car wouldn’t be the same and if I didn’t know there was an accident, I couldn’t say. Don communicated in every step and keep me updated. He was great to work with. Thank you!

Customer Service

Amazing experience! Don explained me the whole process and kept me updated! He was great! Thank you!

Returned Clean

My Experience

Great communication Friendly Quality workmanship

My Experience

Great

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Great

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I really appreciated that they kept sending me messages each step of the way. The staff were very friendly and even got the repair done one day early! Will refer this company. Ruth

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Repair Quality

The repair was done well and even done a day early which helped me. Their customer service is also excellent. I was treated with dignity and respect.

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Customer Service

Caliber was very professional and efficient

Returned Clean

My Experience

Don was great. I also appreciate the transparent the scratch on the bumper and the slight deviation in colors. Also, the front office woman was very pleasant and kind. I appreciated the water/soda as well. Thank you!

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My Experience

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Very professional and fast

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Great service.

Customer Service

My Experience

Side of car damaged looks brand new. Appreciate all the time an effort to getting my car back to normal, especially in the heat of the past few days.

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I absolutely will be recommending caliber collision

Repair Quality

Caliber Collision did an outstanding job repairing my daughter’s vehicle after she hit a deer. From start to finish, their communication was excellent—they kept us informed throughout the entire process and delivered exactly when they said they would. When we picked up the vehicle, it looked impeccable, as if nothing had ever happened. We truly appreciated their professionalism, attention to detail, and commitment to quality. I highly recommend Caliber Collision to anyone who needs auto body repairs!

Customer Service

Exceptional and timely communication. I was informed throughout the entire process, which was very nice.

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Every single person I interacted with was amazing. I’d select 11 out of 10 if I could.

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My Experience

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My Experience

Don’t normally write reviews, but Caliber collision in Pewaukee did an exceptional job treating my car like it was their own. Ted (the GM) and the entire staff was extremely kind, professional and timely. Would 100% recommend to anyone in need of body work. Thank you!

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Returned Clean