Caliber - Port Arthur
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service. Good job on repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was left just as well as I remember it.
Customer Service - 5.0/5.0 -
Communication was easy and effective.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Everything done in a timely manner. Kept me informed throughout. Highly recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I think the new shop needs a little more time to work out system issues.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Communication was overall good. I tried to ask for an update a week after my car was in the shop, but did not receive a response. When my car was done a couple of weeks later, they discovered my message had been sent but wasn't seen due to the new system. All phone conversations were good.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision. The team was incredibly friendly, professional, and easy to work with from start to finish. My repair was completed much faster than I expected, and the quality of the work was excellent. They kept me informed throughout the process and made everything stress-free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was perfect on the exterior but the tow truck company hired damaged my steering wheel very noticeably.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were thorough and quick! By far the easiest experience I’ve had with car repairs through a body shop.
Likely to Recommend - 5.0/5.0 -
I’ve done business with other body shops, Caliber by far exceeded any customer service experience I’ve ever received.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Britni was very thorough and super helpful!
Returned Clean
My Experience - 5.0/5.0 -
Repair was quick and staff was very friendly and welcoming. Would definitely return for more repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
Car was delayed for 2 dates,and has minor details from the repair shop that needs to get fixed
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yall are the best literally !!!!!
My Experience - 5.0/5.0 -
Thank you.it was perfect
Likely to Recommend - 5.0/5.0 -
Friendly staff
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanfing customer service will recomend them to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was amazing they kept us informed on every step of the repair process
My Experience - 5.0/5.0 -
Took care of the insurance company completely. I didn't have to do anything.