Caliber - Post Falls
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I have chosen Caliber and my repeat experience was equally positive. The facility waiting area is immaculate. The reception staff is friendly, organized and efficient. They even arranged for my rental car to be delivered right to their parking lot. John updated me frequently on the status of my repair and saw to every detail. The repair is exceptional and I was thrilled to discover the interior had been thoroughly cleaned as well. Thank you, Caliber for another flawless experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tim and his Team were outstanding!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John was Great and so was the young lady at the front sorry didnt catch her name but very friendly and helpful and awesome turnover 48hrs thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was great and you guys are fast. THANK YOU
Customer Service - 5.0/5.0
Repair Quality - 0.5/5.0 -
Beyond upset first off was told they were going to call and update on the repairs need once it went into the shop never did was never sent an invoice or estimate for full repair prior to picking up the car. When I picked up the car side trim on doors and fender were not installed correctly as the adhesive did not stick to the door and was not aligned properly and upon removing left rippling dents from prying them off. V8 fender badge is not aligned either. Paid to put a new fender flare gasket was also not aligned and wavy . Excess body filler sprayed over in doors scratched door taking off window gasket and cleared right over it i picked up the car has grease smudges on the exterior excess polishing compound not cleaned off. Found out the sanded the car with the doors open and my entire interior was filled with sanding dust all my seats carpets and vents I had to professionaly pay to get my car deep cleaned and have pictures and receipts of how bad it was. All which the manager Mark from post falls supposedly did a quality check and is okay with this quality of work going out the door. I fully regret taking my car to caliber collision and do not recommend them to anyone.
Customer Service - 1.5/5.0 -
Front desk was nice. Was supposed to get updates on my car as what work was going to be done and approved never did. Mark the manager in post falls doesn't take accountability for cut corners and shody work that "his team" does and to be the final quality check before customers get their vehicle is a joke its hot garbage coming out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Clean and professional shop
Repair Quality - 4.5/5.0 -
Quick turn around but had to go back for door adjustment which was accomplished while I waited.
Customer Service - 4.5/5.0 -
Prompt and professional
My Experience - 5.0/5.0 -
The best experience I've ever had..so kind fast and efficient ..thank you so much for everything exceptional customer service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I'm happy with the work they did on repairs but I asked them to buff out a minor scratch on passenger door and I was willing to pay for the extra work and it didn't get done.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied with the results of my car thank you so much
My Experience - 5.0/5.0 -
Super clean professional environment. Promptly got work completed on my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Your team was professional, helpful, and kept me updated on the status of the repairs to my car. The area of impact looks like a new car!
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Had my truck done very quickly I thought , and I appreciate that but with that said. There are some things not right with the work.
Customer Service - 5.0/5.0 -
Customer service was great. Your receptionist was very polite very much ready to answer any questions or taking any information that she could to get me in right away I do appreciate her. She did a great job and you guys are very lucky to have her working upfront for you. .
Returned Clean
My Experience - 5.0/5.0 -
Excellent work, just as I’ve experienced with you in the past.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, excellent workmanship, and delivered within a day of the expected date. Thank you!