Caliber - Post Falls
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was an awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Every part of the process was amazing. So easy and stressless. in a collision situation that says a lot. I will recommend whenever the opportunity arises.
Repair Quality - 5.0/5.0 -
the whole process was easy and stress free. They kept me updated on the progress along the way. Awesome service and communication
Customer Service - 5.0/5.0 -
see previous
Returned Clean
My Experience - 5.0/5.0 -
Great service all around. Easy drop off. Good communication. Easy pickup
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Both the gal at the front desk and the gentleman that walked me through all the repairs were were very friendly and more than willing to help. My van looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome team as always! Thank you for taking care of everything so quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything performed on my vehicle Matt or exceeded expectation
Customer Service - 5.0/5.0 -
Everything performed on my vehicle met or exceeded expectation
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Millisa was great and extremely helpful. The lady at the front desk (sorry forgot her name) was friendly and very helpful. They are the only ones i met. Over all it looks like a very good job. Thank you
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing customer service and they did an awesome job on our vehicle
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Professional team thank you.
Customer Service - 5.0/5.0 -
Excellent work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff made everything very easy to deal with and we're really positive while helping me. The work was fast and good quality. I will use your shop again in the future if I need these services again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks good, friendly staff. Melissa you were awesome, very professional and communicated well regarding the status of my car. As for the quality of the repair, top notch. Keep up the excellent work, thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My initial experience with Caliber was fantastic! My service rep left the company unexpectedly and didn't turn over my case to anyone, which left a gap in communication. That said, my car was done on time and looks fantastic. I can't blame Caliber for a former employee's problem. I would definitely recommend Caliber Collision to a friend.
Likely to Recommend - 5.0/5.0 -
I presume they have a new service rep and my issues won't be repeated.
Repair Quality - 5.0/5.0 -
My car looks like new. Perfect repair.
Customer Service - 4.0/5.0 -
My first service rep was AWESOME!! I got detailed updates every couple of days. Then, apparently, he left for a new job. I'm not sure if he didn't turn over my case to a new rep or what happened, but all I got was a sentence that said your repair is on track. No details, nothing. My questions weren't even answered. However, the job was still getting done. I'll blame the guy that left for not making a smooth transition.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We had a problem finding parts. Which I understand. Our shop stayed in touch and the repair looks like nothing happened. What I don’t know is I have a red mark on my driver side leather seat. I did not notice upon picking up. I picked it up and drove it home where it has sat until last night. I noticed it yesterday. I did look at my seat upon picking it up. But I also have not got in the truck with a red pin. Looks like it was probably a red marker.