Caliber - Post Falls
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything looks good, friendly staff. Melissa you were awesome, very professional and communicated well regarding the status of my car. As for the quality of the repair, top notch. Keep up the excellent work, thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My initial experience with Caliber was fantastic! My service rep left the company unexpectedly and didn't turn over my case to anyone, which left a gap in communication. That said, my car was done on time and looks fantastic. I can't blame Caliber for a former employee's problem. I would definitely recommend Caliber Collision to a friend.
Likely to Recommend - 5.0/5.0 -
I presume they have a new service rep and my issues won't be repeated.
Repair Quality - 5.0/5.0 -
My car looks like new. Perfect repair.
Customer Service - 4.0/5.0 -
My first service rep was AWESOME!! I got detailed updates every couple of days. Then, apparently, he left for a new job. I'm not sure if he didn't turn over my case to a new rep or what happened, but all I got was a sentence that said your repair is on track. No details, nothing. My questions weren't even answered. However, the job was still getting done. I'll blame the guy that left for not making a smooth transition.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We had a problem finding parts. Which I understand. Our shop stayed in touch and the repair looks like nothing happened. What I don’t know is I have a red mark on my driver side leather seat. I did not notice upon picking up. I picked it up and drove it home where it has sat until last night. I noticed it yesterday. I did look at my seat upon picking it up. But I also have not got in the truck with a red pin. Looks like it was probably a red marker.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber is the place to go if you want your car repair done perfectly. Very happy with the results and will see them again if necessary.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Todd at the Post Falls shop was a pleasure to work with. He impressed us with his ability to get the job done on time and with everything required to make the Yukon like new again. Just couldn’t be more impressed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Todd at the Post falls shop took excellent care of making sure it was done right and on time. Couldn’t be more impressed with their work!
Customer Service - 5.0/5.0 -
Todd at the Post falls shop was Excellent to work with. He took care of my Yukon like it was his own. It’s looking like nothing happened and can’t tell repair was done. In on Monday, completed on Friday. Could not be more impressed with Todd and his team! My experience was truly exceptional with Caliber collision in Post Falls,Idaho. Thanks for your prompt and professional service!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a fantastic job, it looks like a new truck! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a awesome job on my pickup, looks like new! Thank you!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Superb team. Melissa was helpful, informative and professional. The work you performed is outstanding. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Took a week longer than expected, still not completely done because I still have to apply the Gelcoat in 3 weeks.
Customer Service - 4.0/5.0 -
I did get updates, however still was pushed out twice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work