Caliber - Post Falls
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Initially it looked really good. I later gave the repaired area a thorough look and saw a few things, a run in the paint, gaps between body panels that weren't exact. Maybe I am just a little too OCD. Other than that, it looks great.
Customer Service - 5.0/5.0 -
My vehicle was finished on time, staff was friendly and knowledgeable, and they kept me abreast of the progress.
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate the crew at Caliber for their Great communication, speed of getting my truck back on the Road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic
Customer Service - 5.0/5.0 -
Awesome Service. Highly Recommend
Likely to Recommend - 3.5/5.0 -
Soso
Repair Quality - 4.0/5.0 -
I appreciated the car being done so quickly once the parts were in and am glad that I could keep the car until they were or it would have been more than 3 weeks. There is still a light fixture that is loose so I will need to take it back in but they said that they would be able to fix it in just a few minutes when I could bring it back.
Customer Service - 3.5/5.0 -
Brought it in and had pictures taken to send to the insurance company. The pictures were misplaced/not received by the insurance company for more than 8 days. Otherwise they were very nice and friendly.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was thrilled after placing my claim on a Sunday that I was able to take my car right in that Monday morning. Mike was very good at communicating & updating me on progress. My car was finished looking like brand new, way under their projected delivery date, only took 16 days! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job on my Lexus. They were professional and courteous. My car was very clean also. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service! Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No worries updated me along the way on time and did great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, Mike worked hard for me to keep my vehicle as it was older. He sent constant updates of work progress and insurance information.
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
Pleasant, knowledgeable people who keep you informed about how things are working on your vehicle. Very impressed with the quality of work. I’d recommend them to anyone who needs collision work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding people. Kept me appraised of things as they developed and went out of their way to help complete the job. I’d recommend them to anyone who needs collision repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys kept your word, communication was spot on, repairs look amazing, somehow the handle got messed up but as long as you guys fix it, not a big deal. 100% 10 stars. Just don't F**k me on the handle 😜
My Experience - 5.0/5.0 -
Thank you for the text updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision was really wonderful. They took care of everything. They explained everything really well and took care of all the stuff that needed to be done and were easy to talk to. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything looks fantastic thank you. Only thing I had wrong was some rubber trim not pushed back on by the top left corner I did the best I could so hope it stays but couldn’t get it exact. Otherwise would’ve been a perfect score. Did great work thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
In a word, superb. Melissa Kimp kept me informed throughout the entire process. I never had to call to find out what was going on. My vehicle was ready within the time quoted and the work was completed very well, like nothing happened. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber Collision team in Post Falls was great to work with for my truck repairs. The exceeded my expectations with regular communication throughout the process, and they went above and beyond to get my truck repaired in time for a trip we had planned! The repairs look great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If the need arises for repairs
Repair Quality - 5.0/5.0 -
Done well. Quickly with new OEM parts. Too many text messages.
Customer Service - 5.0/5.0 -
Good, Mike listened to my needs and made sure to achieve them.