Caliber - Post Falls

4.8 (1,117reviews)
97%
4081 E Primrose Ln,  Post Falls,  ID  83854

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (1,117)

Likely to Recommend

Repair Quality

Customer Service

Well handled thank you.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Likely to Recommend

We would definite recommend them to anyone who needs repairs.

Repair Quality

Would highly recommend Caliber Collision!

Customer Service

Kept in contact during every phase of the repair, and that was really appreciative of that.

Returned Clean

My Experience

The repair was not done on time and caused me miss multiple plans.

Likely to Recommend

I was not impressed with the process and had a higher expectation than I received.

Repair Quality

The repairs look good, but there was two things that did not meet my expectations. There was black silicon left on my rear window, and my running board was reinstalled and didn’t function as it should causing me to have to come back in for both.

Customer Service

Caliber was inconsistent with timelines, communication dates and responses regarding my vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great service!

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Repair Quality

Thank you for fixing everything, the car looks great!

Customer Service

Returned Clean

My Experience

My tire/rim and alignment were not inspected like I had requested. I was also given very minimal updates throughout the repair process. The last time I brought my car in, I was updated constantly, with photos of the progress included.

My Experience

From start to finish the process of getting my bumper fixed was seamless! The communication was impeccable and the car came back to me not just with a fixed bumper but a cleaner than when I dropped it off! I will be recommending anyone I know to caliber collision for their needs and I appreciate how fast you guys got the job done and for going the extra mile to make it look so nice when I received it back! ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really liked how the mechanic kept in touch every step of the way and let me know when my car was gonna be done. They were professional from start to finish.

My Experience

Everyone was really nice and they kept us up to date through the whole process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had only spoken to Melissa during my experience, it's so nice to only speak with one person from start to finish and not be passed around through the whole shop. She was very clear and straightforward about everything which was awesome. Caliber got my car done 2 days sooner than they had projected and my car looks fantastic!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your consistent updates on how the vehicle repairs were going. Outstanding communication! The vehicle was repaired with excellence! Thank you!

Likely to Recommend

Repair Quality

The staff had excellent communication with us, letting us know the progress of the repairs. They were even willing to add in our extra headlights for a modest fee. Excellent!

Customer Service

Very diligent and professional!