Caliber - Post Falls

4.8 (1,112reviews)
97%
4081 E Primrose Ln,  Post Falls,  ID  83854

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (1,112)

My Experience

There are scratches on my car where there weren't any before

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have taken my truck to them in post falls twice now the receptionist is always awesome to talk to either on the phone or in person. Mike is always top notch when it comes to keeping updated and explaining to me the step by step process that it took to fix my truck and the techs do awesome work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will definitely be using you guys again and letting my friends know.

Repair Quality

The car looks perfect. You can’t even tell that I got hit.

Customer Service

Everyone was so nice and very helpful.

My Experience

Thanks for the straight forward help!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was amazing! But, for some unknown reason my radio didn’t work afterwards. The repair was done in the rear, so it was very weird. They unplugged the battery so I’m guessing that’s what happened.

Customer Service

Super, super nice staff. The lady at the front desk and Mike were awesome.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Definitely a job. Well done. I appreciate the professionalism. I was well taken care of, and contacted with the care of my vehicle. Letting me know the progress reports was great. I am glad to get this shop with Everyone I know. The friendly service was very well welcomed in this experience. Thank you all so much for your efforts and completion of the job.

Likely to Recommend

Repair Quality

The fitment of the painted section on the mirror doesn’t sit flush like the original or the other side

Customer Service

Great communication

My Experience

Caliber was great at communicating with me about the status of my car. My car is looking beautiful again. Thanks Caliber

Likely to Recommend

Repair Quality

I was kept up to date with the repairs on my car. Mike and his team did a wonderful job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick turnaround, easy process, repairs made the car look new.

Customer Service

Good.

My Experience

Adam and his staff have always treated us very well. Great communication

Likely to Recommend

Repair Quality

Staff was amazing!! Great communication and their work is the best

Customer Service

Returned Clean

My Experience

Mike and the entire Team were extremely knowledgeable and helpful throughout the repair process. I will definitely recommend them!

Likely to Recommend

Repair Quality

All members of the Team are knowledgeable and helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great everything is working that got fixed. Took it back cause the factory remote start is not working.

My Experience

These guys were great. Service was good & they were very willing to accommodate my busy schedule! They got the vehicle done before the quoted date and the work was top notch! Would recommended to anyone who needs work done on their vehicle!

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Repair Quality

Customer Service

My Experience

Holy cow!!! This was the best accident I have even been in! That sounds funny, but your staff made this experience not just easy, but comfortable. I am profoundly astonished at the level of communication and professionalism displayed by this company. I make a living from customer service and I actually learned a thing or two from this experience that 25 years hadn't shown me.

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Repair Quality

Customer Service

My Experience

Mike at Caliber was very responsive and updated me regularly. His original quoted date of completion was nearly exact and would have been if a couple vendor setbacks hadn't occurred. To early to be sure on quality of work. But quality of service was great.

Likely to Recommend

Repair Quality

Hard to tell yet

Customer Service

No complaints other than how long it took. Time will tell how quality of a job was done.

My Experience

Thank you for the friendly, personable, and genuine service quality. That describes the staff, good people. Also, prompt and accommodating and a job well done! Thanks again!

My Experience

Always kept in communication with the progress on my vehicle. Very professional

Likely to Recommend

Repair Quality

They do great work! Repeat customer!

Customer Service

They always keep in constant communication!