Caliber - Post Falls

4.8 (1,100reviews)
97%
4081 E Primrose Ln,  Post Falls,  ID  83854

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (1,100)

My Experience

Customer service was very phenomenal! They were kind, helpful, and answered all my questions. They fixed my car so quickly and kept me very well informed! Very pleased and will recommend to friends and family!

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Returned Clean

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My Experience

Smooth process with great communication. Mike was great.

My Experience

Chris was excellent at providing me with regular updates about the progress of my car, and was able to give me an accurate estimate of the time my car would be finished within the first few days that my car was towed to Caliber! This was invaluable to me because I was borrowing someone's car, and I could pass along time-frames updates to them as well. My car came back absolutely gorgeous inside and out. They even recharged my AC as part of the repair to my coolant overflow, which I had been meaning to do before I got into an accident. I originally went with Caliber Collision because they could see my car the soonest, with availability that same day where as many other places were months out. I understand that this will almost certainly not be the case in the future; as this new location gains notoriety for their flawless service I won't be surprised if they too end up with long wait lists. However if I ever need body work or engine repairs done again I will definitely be returning. This was the most professional car repair service I have ever been to, they priced my work under what my mechanically trained friends said it would be, and what they insist was light interior detailing had me driving away feeling like I was in a new car. If I get into an accident again the emotional blow will be softened because I know that by taking my car to Caliber, it will come back to me better than when I pulled out of the garage that morning

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Repair Quality

Really excellent work! I enjoyed how clean my car was inside and out. I got my vehicle back before any other car shop would have been able to see it.

Customer Service

Chris was able to give me regular updates about the progress of my vehicle, and even told me proactively when he had seen our insurance investigator. Everyone was very professional. It's unlike any car shop I have experienced.

Returned Clean

My Experience

Staff is very friendly and makes sure everything is done right. I love that they kept me up to date every step of the way. My car looks great.

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My Experience

Very easy to use. Friendly. Efficient, And stating contact through the whole process period even did so through text Which was easier for me and my busier lifestyle.

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My Experience

Great service ! Kept me informed daily as to the progress of my truck repairs . I’ve never had that experience before. Very friendly and professional staff. I would highly recommend Caliber collision in Post Falls Idaho !!

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My Experience

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My Experience

Good clean work.

My Experience

Chris is very nice! Thanks for the great service! I already told my 5 kids about Caliber Collision.

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Already have

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Very nice employees

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Returned Clean

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My Experience

Mike updated me regularly. I was very impressed.

My Experience

I’m unsure of the gentleman’s full name but I know his first name is Chris. He was extremely helpful and very well coordinated with me. His communication was absolutely on the spot and he did an amazing job along with your whole team. Thank you guys.

My Experience

Mike kept me informed of the progress of the repair and the repair was completed on time. I could not be happier with the service

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Returned Clean

My Experience

Friendly service and professional attitude. Would highly recommend!

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Great communication great service

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Returned Clean

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Very nice experience awesome!

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Returned Clean

My Experience

Was extremely easy and the process was laid out plainly. Even if you’re not a car person, the best thing from the experience are the constant text updates on how the car repair is moving along the process. Never had issues with our insurance and communication between them and Caliber either. Overall an excellent experience!