Caliber - Post Falls

4.8 (1,099reviews)
97%
4081 E Primrose Ln,  Post Falls,  ID  83854

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (1,099)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are so pleased with the quality of work and the professionalism we received at Caliber Collision. Our expectations were met and exceeded. Love the regular status updates and friendly staff. Hope we do not see you soon! Thrilled to know you’re there if we do!!

Likely to Recommend

Already have.

Repair Quality

Customer Service

Returned Clean

My Experience

Very happy with how well they kept us apprised during the process. I asked for photos and they were happy to send them over as they worked on our Ford.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish the process was smooth and clear and concise. The process was smooth from the rental the delivery. Very impressed ! Good job to the staff

Likely to Recommend

I have already recommended the shop to a few people

Repair Quality

Great job catering to my time and schedule

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

There was communication throughout the entire process. When picking up the vehicle, Chris explained everything done while making sure we were satisfied with how it looked after completion. He asked if we had any questions made sure that we were free to call if any questions arose after leaving the facility.

Likely to Recommend

Most definitely would recommend this shop. When we first went there, it is so clean.

Repair Quality

Service was outstanding

Customer Service

Returned Clean

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Customer Service

My Experience

Service was great. It was completed faster than I anticipated which I’m very grateful for as this is my work vehicle.

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My Experience

Excellent experience with Caliber from the very first phone call with Melissa who was very patient with me and all my questions since Id never been in an accident before and wasn't sure what I needed to do as far as insurance issues, to the end of the repair job and I couldn't ask for better. Chris was in touch with me every week keeping me up to date every step of the way and made sure my car was 110% before it left his shop. It was tip top inside and out like a brand new car ! I called other shops in town and no one could get me in for 4 months but Caliber got me in immediately and even with parts on back order had me back on the road in no time. I highly recommend Caliber Collision in Post Falls.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I have no family in the area that I would recommend the shop too

Repair Quality

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Customer Service

Chris at the Post Falls Caliber is AWESOME

My Experience

The level of communication from start to finish by Mike was phenomenal. I have not experienced the valet level service that Caliber Collision provides as their standard! By Mike and the team’s stellar, personable service, the stress of this experience was significantly reduced. I would prefer not to be in need of Caliber Collision’s services again but if I should, or anyone I know does, I will call no one else. Thank you for setting the bar high and still exceeding my expectations!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication throughout the process and we couldn’t be happier. Thank you!

My Experience

My Experience

They where great at making sure everything was taken care of in a timely matter and kept in great communication with what was happening with my car

Likely to Recommend

Repair Quality

Customer Service

They are a great bunch of guys,

My Experience

Great communication, flawless paint finish!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the consistent communication and updated timelines.