Caliber - Post Falls

4.8 (1,098reviews)
97%
4081 E Primrose Ln,  Post Falls,  ID  83854

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (1,098)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I received a great experience from Caliber Collision. Excellent customer service and very attentive.

My Experience

Customer service and communication were ideal. I can’t tell my truck had significant body damage after repair. Paint and body lines match perfectly. Thank you.

Likely to Recommend

Repair Quality

Good Customer service and communication. Paint matches perfectly. All body lines align perfect. That’s all I ask for.

Customer Service

Was texted daily with updates. I appreciated that

Returned Clean

Likely to Recommend

Repair Quality

They got me car out quickly and also was a great help with the rent if the enterprise car.

Customer Service

They said what they would do. Very helpful and kept me informed,

Returned Clean

My Experience

Chris was great to work with. The quality of work, communication, and speed our car was repaired was amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair was done very quickly and my truck looks brand new! Our service advisor kept in contact with me via text to let me know the status of the repair. I am very pleased with your work and professionalism and would definitely recommend you. Thank you.

Likely to Recommend

I already have.

Repair Quality

See previous comments.

Customer Service

They were very professional, kept in contact with me regarding the status of the repair, and finished it ahead of schedule. My truck looks brand new!

My Experience

Great experience, unlike any before from a body shop.

Likely to Recommend

Already have

Repair Quality

Great business model, and finished on time with more communication than I have ever received before.

Customer Service

Gteat

Returned Clean

My Experience

Chris was fantastic!!!! The woman at the front desk was as well. 👍🏻👍🏻👍🏻

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They were very attentive and did a great job

Repair Quality

The car looks beautiful

Customer Service

Very good at keeping me updated

Likely to Recommend

Repair Quality

I’ve discovered there’s a leak in the rear window, but otherwise everything else looks really good.

Customer Service

The shop and the manager (Michael Chafee) was very good at communicating with me through the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff were great and I always had updates on how things were going with my car. I also work night shift and they made a note not to call me before 3:00pm and never woke me up when I was sleeping. I was so grateful for their work and consideration to my work schedule. I would recommend them to anyone.

Customer Service

Returned Clean

My Experience

Great service from Chris and the repairs were done perfectly!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My appt. With Caliber Collision happened 4-5 months before any of the other four quotes could get started on my rig. The repairs were timely and I was kept in the loop the entire time. I sincerely appreciate the great service and quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys went above and beyond. The car looks wonderful and was finished in a week plus you clean the inside just to be nice and it looks great too. Thank you so very much Mike and crew.

Likely to Recommend

I would recommend them to everyone.

Repair Quality

Customer Service

My Experience

Great job guys!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Great work! Very satisfied with Caliber and Safeco (Liberty Mutual) insurance

Repair Quality

Great job

Customer Service

Very nice and helpful!