Caliber - Post Falls

4.8 (1,098reviews)
97%
4081 E Primrose Ln,  Post Falls,  ID  83854

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (1,098)

My Experience

I was very impressed with the professionalism and the efficiency at caliber collision. Specifically, Chris and Melissa were very very helpful, very courteous and I will definitely be referring you to anyone that needs your services in the future.

Likely to Recommend

Repair Quality

I went ahead and filled out a review on Google, because I was very impressed with caliber collision. From the front desk, Melissa to Chris, who helped me throughout the entire time there. Everything went very smoothly, and I was very pleased with the work and I will be recommending you to others. Thanks again.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My exhaust system came back different than when I took it in there are no tips on my exhaust pipes I'm not very happy

Likely to Recommend

Repair Quality

My exhaust is different than when I took my car in there are no tips on my exhaust they said they would contact Liberty mutual about this and you guys would be contacting me and they would get the tips put on my car so it looked the same as it did when I dropped it off

Customer Service

Everything went fine until I got my car back they didn't put the tips back on my exhaust it looks completely different than it did when I took it in I told them about this they said they were going to contact Liberty mutual and work it out with you guys and get the tips put on my car so it would look the same as it did when I brought my car in

My Experience

I appreciate the timely means to which they got our vehicle fixed and back to us. They maintained communication with us throughout the process and we knew what was being done and when. Their overall speed of completion was faster than we had expected.

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Repair Quality

Customer Service

My Experience

They did a great job. Everybody was very friendly and helpful! I would let them work on my cars again.

My Experience

There needs to be some re-work or additional work completed. I’ve contacted my local office to get this scheduled.

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Repair Quality

Customer Service

My Experience

Glad to get it back in a timely manner. Thanks for the great job.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was awesome. Wonderful new shop. Kept us informed regularly. Would highly recommend.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

We did recommend this shop to my coworker and he also we able to get an appt months sooner than other shops and his car is in being worked on now. He was very happy

Repair Quality

They were able to get us in 4 months earlier than other companies. They got us in, and within 2 weeks we had our vehicle back and the work was great. They followed thru with what they said their timeline and work would be. Very Happy

Customer Service

My Experience

All were helpful and job looks great.

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Repair Quality

Customer Service

My Experience

My Experience

They assisted me faster than anyone couldve!! Amazing service!

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Well done

Repair Quality

Did a really good job!

Customer Service

Personable

Returned Clean

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Repair Quality

Customer Service

My Experience

Start to finish was made easy for us by their amazing team. Adam had our car rental lined up so we didn’t need to make multiple stops.

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Repair Quality

Customer Service

My Experience

The staff was very courteous, thorough, informative and professional. I would recommend my friends and family.

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Repair Quality

Customer Service

Likely to Recommend

I recommend anyone who values there vehicles to please go the best and in my opinion based on fact ,caliber collision is definitely the best

Customer Service

Very honest and up front with everything so there were zero surprises so thank you

My Experience

They repaired my truck within 2 business days. Very nice, easy to work with. 10 out of 10!