Caliber - Radcliff

4.7 (283reviews)
94%
2878 Centennial Ave,  Radcliff,  KY  40160

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (283)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as professional, friendly, and courteous. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a strength, with customers appreciating regular text updates and thorough explanations of the repair process. While most repairs are completed on time or even early, some customers experienced delays, though these were generally well-communicated. The shop demonstrates commitment to customer satisfaction by addressing any issues promptly and ensuring work meets high standards.
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"My truck looks Brand New 1010."
"They did an amazing job on my car. You can't even tell it had any damage."
"... the staff were extremely helpful and friendly and they did an amazing job on my car! Very grateful to them!" Read more
"... company and I was only responsible for my deductible. My truck looks brand new again!" Read more
"Repairs were excellent. Vehicle looks like new."
"... half, and the whole process was quick and smooth. Yall kept me updated every step of the way, which I really appreciated. My car looks great, ..." Read more
"Communication and updates were perfect."
"... satisfaction. When they realized it would take longer the made contact and explained in detail the delay" Read more
"We received multiple updates on the status of our vehicles repairs."
"Really good with communication."

My Experience

Car is good as new amazing work!

My Experience

I was treated very well from all staff. The process went smoothly and I was kept informed of the progress. They did an excellent job on my vehicle. I definitely would recommend them to anyone who needs body work done on their auto.

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My Experience

There were several complications with my repair, mainly in trying to get parts. Everyone was very nice, informative, and helpful regarding the delay and helping with the rental car. Things happen, staff handled everything great considering things beyond their control causing the delay. No complaints.

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My Experience

Friendly and competent. Did a great job

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My Experience

Grea staff, very knowledgeable and personable. Repairs were 10/10..

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The work was great, car came out really good. The only reason for the 8 was because it took a tad over 2 months for car to be completed. Staff was very friendly.

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My Experience

Yall left my red wire off my battery. It died mid traffic while existing the highway. Almost had a wreck. That is unacceptable

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My Experience

I will be returning back to the shop with my truck. The bumper is not aligned correctly. The left side is more flushed to the body of the truck than the right.

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Y’all did an amazing job fixing my car! It only took about a week and a half, and the whole process was quick and smooth. Y’all kept me updated every step of the way, which I really appreciated. My car looks great, and I couldn’t be happier with the results. Thank y’all so much for the excellent work and great customer service! 😊🚗✨

Repair Quality

Y’all did an amazing job fixing my car! It only took about a week and a half, and the whole process was quick and smooth. Y’all kept me updated every step of the way, which I really appreciated. My car looks great, and I couldn’t be happier with the results. Thank y’all so much for the excellent work and great customer service! 😊🚗✨

Customer Service

Y’all did an amazing job fixing my car! It only took about a week and a half, and the whole process was quick and smooth. Y’all kept me updated every step of the way, which I really appreciated. My car looks great, and I couldn’t be happier with the results. Thank y’all so much for the excellent work and great customer service! 😊🚗✨

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Returned Clean