Hardin County Collision Center

5.0 (3,155reviews)
100%
5608 N Dixie Highway,  Elizabethtown,  KY  42701

In operation 16 years.

Our collision center is known for its expertise, honesty, and stellar service. Hardin County Collision Center has a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and collision repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre loss condition. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,155)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for proactive communication through text updates and phone calls, keeping customers informed at every stage. Timeliness stands out as a key strength, with numerous customers pleasantly surprised by early completions. The friendly, professional, and knowledgeable staff created a welcoming experience from start to finish. Complimentary interior and exterior cleaning was frequently highlighted as an unexpected and appreciated bonus. A small number of customers noted areas for improvement, including occasional communication gaps, repair quality concerns flagged upon pickup, and one instance where timeline expectations were not clearly set from the outset - all noted directly from customer comments.
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"... nice and welcoming and warm and professional. They went above and beyond to make sure that I had the service that I needed. Its something that you dont see these ..." Read more
"... of the process. Finished sooner than expected and work was fantastically completed. Great customer service!" Read more
"The front end damage was repaired and there is not a scratch or misalignment anywhere. Customer service was excellent as well. Definitely recommended!!"
"... services 6 different times on 5 different vehicles and the work has been amazing each time! The staff is always professional, friendly, and knowledgeable! Very good service!" Read more
"It was a 3 day turnaround, we were very shocked it was so quick."
"Vehicle was actually completed one day earlier than expected. Outstanding!"
"Estimated time was 2 weeks. It was finished in a week"
"Communicated every detail of the process. Finished sooner than expected and work was fantastically completed. Great customer service!"
"I received text updates multiple times. The time and day of pickup was moved forward at least twice."
"... with how quick and professional the service was. The communication via updates made the experience outstanding. I appreciate the time spent explaining the process. ..." Read more
"For the most part, I had to call a couple times to get updated!"
"I didnt get any calls or texts about what was actually wrong with my vehicle and what was being fixed"

My Experience

Ft desk staff. Very friendly great service. Very happy with my experience with Hardin County collision.

Likely to Recommend

The lady I delt with was incredible

Repair Quality

Dr office staff was great…… adjuster was knowledgeable, explained everything to me completely.

Customer Service

Very happy with results but did not even speak to anyone

Returned Clean

Likely to Recommend

Repair Quality

Fast, easy and right to the point. Kept me updated on vehicles progress. They even went the extra mile to clean my windshield and front floorboards. Very much appreciated and would 100% recommend

Customer Service

Fast, easy and right to the point. Kept me updated on vehicles progress. They even went the extra mile to clean my windshield and front floorboards. Very much appreciated and would 100% recommend

Returned Clean

My Experience

Everything looked really good, and detailing the car was a plus, thank you

Likely to Recommend

Repair Quality

Im very pleased with service and quality Thanks

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Very pleased looks very nice

Returned Clean

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My Experience

My Experience

My Experience

Great customer service, the truck looks great

Likely to Recommend

Repair Quality

The truck looks great. Very happy with it

Customer Service

From the day I brought in the truck for an estimate till I got the truck back. It was great.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Nissan looks as good as new. The people were friendly and helpful. I would recommend Hardin County Collision in Elizabethtown to anyone who appreciates getting good service.

Likely to Recommend

Have recommended people to make the trip to HCH and one family did purchase from you.

Repair Quality

Shaun Thomas was very easy to work with. My car was repaired and returned good as new. Tiffany was very helpful with the paperwork and I was out the door in record time.

Customer Service

See previous comment.

Returned Clean

My Experience

You did a wonderful job. Thank you.

Likely to Recommend

Repair Quality

Thank you for such excellent work.

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Communication was incredibly clear, and they walked me through the process of having my car repaired through the insurance claim.

Customer Service

Everyone was friendly and helpful.

Returned Clean

My Experience

You all are absolutely fantastic!!! I appreciate working with Kim and then Levi at pick up! You all were professional, courteous and delivered on the work early! I was referred to you all by my insurance carrier! And they were right!!! You all do outstanding work!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome thanks

Likely to Recommend

Repeat customers

Repair Quality

Awesome

Customer Service

Great people to work with

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Worked with me to get it in while gone for vacation so didn’t have to be without during the work week. Text alerts kept me informed of where my car was in the process.

Likely to Recommend

Repair Quality

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Returned Clean

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