Hardin County Collision Center

5.0 (3,114reviews)
99%
5608 N Dixie Highway,  Elizabethtown,  KY  42701

In operation 16 years.

Our collision center is known for its expertise, honesty, and stellar service. Hardin County Collision Center has a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and collision repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre loss condition. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,114)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlight that vehicles were completed ahead of schedule, with repairs described as flawless and restoring cars to like-new condition. The text and phone update system receives widespread appreciation, keeping customers informed throughout the process. Staff friendliness, professionalism, and willingness to go above and beyond - including assisting with insurance processes and delivering clean, detailed vehicles - are frequently commended. A few customers noted isolated concerns such as communication gaps, minor repair follow-ups, and scheduling miscommunications, reflecting areas customers feel could be refined.
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"... nice and welcoming and warm and professional. They went above and beyond to make sure that I had the service that I needed. Its something that you dont see these ..." Read more
"... services 6 different times on 5 different vehicles and the work has been amazing each time! The staff is always professional, friendly, and knowledgeable! Very good ..." Read more
"... progress of my vehicle up until it was completed. The body shop did an amazing job and far exceeded my expectations. I would definitely recommend these guys to anyone. ..." Read more
"... what was being done and what was required of me. The service was fast and thorough with a job well done." Read more
"The front end damage was repaired and there is not a scratch or misalignment anywhere. Customer service was excellent as well. Definitely recommended!!"
"It was a 3 day turnaround, we were very shocked it was so quick."
"Communicated every detail of the process. Finished sooner than expected and work was fantastically completed. Great customer service!"
"Estimated time was 2 weeks. It was finished in a week"
"Vehicle was finished ahead of schedule"
"... with how quick and professional the service was. The communication via updates made the experience outstanding. I appreciate the time spent explaining the process. ..." Read more
"Communication from email updates and staff was awesome. Quality of work is excellent. And they cleaned my ..." Read more
"I didnt get any calls or texts about what was actually wrong with my vehicle and what was being fixed"
"For the most part, I had to call a couple times to get updated!"

My Experience

Mr Bob is the best

Likely to Recommend

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My Experience

My Experience

My Estimator Kim has amazing customer service and communicated very well and kept me updated on my car’s progress. My car looks amazing and appreciative of everyone who helped fix it and everyone I talked to was very nice.

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Returned Clean

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I can't say enough good things about Kim at Hardin County Collision. From the very beginning, she helped me navigate every step of the repair process after my son's accident. Dealing with insurance and vehicle repairs can be overwhelming, but Kim patiently answered my questions, explained everything clearly, and made a stressful situation so much easier. What impressed me most was her kindness and professionalism. At one point, the other party involved in the accident actually came into her workplace to look at the damage and became confrontational with her. Even in that difficult situation, Kim remained calm, professional, and continued to advocate for us. I truly appreciate everything she did. I hate that the accident happened, but I'm grateful it led us to Kim. She went above and beyond, and her compassion and customer service are exceptional. If you need collision repairs, I highly recommend Hardin County Collision - and especially Kim. Thank you for making such a difficult experience so much easier!

Customer Service

Returned Clean

My Experience

Great job, I appreciated the updates throughout the process. The repairs were precise.

My Experience

Best experience that I’ve had owning a vehicle. The best in Hardin County. Will let other people know about my experience

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Already have to several of my friends

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They did a great job as they always do

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Returned Clean

My Experience

Everyone was very helpful when I had questions and may I say that my car looks brand new. Thank you

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Returned Clean

My Experience

Great job.

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Day after picking up repair, I took back to shop to show bumoer/lr quarter panel not connected, looks like it did when taken in fir repair. Tailgate latch too tight, like it's jambed in too far, pops when opened. Need to "drop it off" again creating transportation issue without van for day or three? Under warranty so I should be provided a courtesy vehicle as insurance won't give rental.

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Returned Clean

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