Caliber - Radcliff
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very courteous and professional. Great job Caliber staff!!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Left a chip in paint around tail light on drivers side was not there before I took it to u
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
It took longer than I thought ,but the work that was done on my vehicle was amazing!
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 4.5/5.0 -
I liked the texts I received about my vechile
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding job! They even cleaned the inside. Amazing job!
Customer Service - 5.0/5.0 -
She was super polite and very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service. Car looked great. Even cleaned inside and out.
Customer Service - 5.0/5.0 -
Everyone at both shops were very communicative and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Top quality work
Repair Quality - 5.0/5.0 -
I am extremely satisfied with Caliber Collision. They are very professional and courteous. Taylor kept me updated on the repairs for my vehicle and to my delight it was finished a week earlier than expected. Top quality workmanship was done by her crew. Would highly recommend them to anyone
Customer Service - 5.0/5.0 -
Professional, courteous, friendly. They kept me well informed of my vehicle's status.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and integral people, can’t say enough good things about them.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
There were items missing from my car after the repairs were completed.
Customer Service - 3.0/5.0 -
I had great experiences with the people I spoke with. They went out of their way to get my car back to me. All of that was overshadowed by things being taken from my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Great service
Customer Service - 4.0/5.0 -
Took a long time to get it back but it really looks great and the people were super nice I would recommend them to everyone
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend anyone to go to caliber in Radcliff.
Repair Quality - 5.0/5.0 -
I want to recognize Phyllis and Taylor for their excellent communication skills and work they did for me. The car came back clean and detailed out and looks great. Thanks for a great job, to all of your team.
Customer Service - 5.0/5.0 -
Looks brand new
Returned Clean
My Experience - 5.0/5.0 -
Very polite and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I will be taking my car back to have done repairs corrected and the repairs which were listed in my estimate done, because they were not taken care of. I'm completely disappointed and dissatisfied with the way my car was returned me. I thought they would do better than the first time I had it repaired there. Even than several things were missed and / or not done correctly. There is no quality control to speak of.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
There could be more conversation about the process. This was the first time I ever had to have anything like this done, and i felt completely out of the loop the entire time. I was told 3 times to come up for my appt, but each time I came up there it seemed no one knew I was coming. The secretary seems completely lost most of the time. She would ask for things I had already brought up there. I was told to bring my car up there and drop it off…. Only to be told late work wouldn’t start for another week. The work it self looked great, Taylor was great….. but the rest of the process was a mess. Looking from the outside in, it seems like the collision company, the car rental company and insurance company were all working together for their own benefit
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front desk personal very helpful and attentive. Took care of me every step of the way making this experience as stress free as possible and the work done on my truck was very professional and clean thank you for the positive experience will definitely recommend for future.
Customer Service - 5.0/5.0 -
Front desk personal very helpful and attentive. Took care of me every step of the way making this experience as stress free as possible and the work done on my truck was very professional and clean thank you for the positive experience will definitely recommend for future.
Returned Clean
My Experience - 5.0/5.0 -
Other than two times with differences with the automated system and what was told to me, Taylor was able to communicate clearly to me the status of my vehicle over the time it was in the shop. The longest waiting period was waiting on my door, which ended up getting back ordered. Appreciate you and Phyllis for taking care of me and updating me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front bumper is still coming off like it was when I brought it in but this is the least of my worries.
Customer Service - 5.0/5.0 -
Taylor and Phyllis was great at keeping me updated and either staying ahead of the automatic updates given to me from text or clearing up differences from the automated system.
Returned Clean
My Experience - 5.0/5.0 -
Great job keeping me updated with the repair process. The repairs looked great, and the car was cleaned very nicely.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great people, great service!