Caliber - Reedley - East

4.9 (550reviews)
98%
1669 E Manning Ave,  Reedley,  CA  93654

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (550)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, precise, and exceeding expectations - many noting their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process, reducing stress. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of the promised date. Added touches like complimentary vehicle cleaning and interior detailing were frequently mentioned as pleasant surprises. A few customers noted isolated concerns, including delays beyond initial estimates, a color match issue, and a bumper not properly secured upon return, as areas where the experience fell short of expectations.
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"... quality of the repairs. The van looks great, and the work was completed professionally. As an added bonus, the vehicle was cleaned up nicely before it was returned ..." Read more
"... supposed to take 8 to 10 days ended up taking three days the damage repair looks nothing short of amazing. I could not be more happy with the Service professionalism, ..." Read more
"Excellent workmanship. Outstanding customer service."
"Nothing to complain about with the service and repairs done on the vehicle. Everything was exact fit."
"Yes, the repair was excellent! Car looks brand new again!"
"I took my car in last Wednesday and received it back 3 days early! I'm very happy about that. The repair ..." Read more
"Yes, it was completed about 2 weeks before the actual due date!"
"... days once I turned my truck into Caliber. But….. it only took 3 working days. That was a great surprise." Read more
"... Caliber Collision meet the estimated delivery date, they actually completed the repairs ahead of schedule. The team contacted me to let me know the van was ..." Read more
"Vehicle was not ready on initial date given. Waited an additional week to receive vehicle."
"Amazing communication, they text me with updates."
"Communication was 100%"
"Loved received txt messaged and phone calls with the progress"
"I was not kept up to date the entire process. I would check in and see the status of the vehicle."
"... professionally done and the end result was perfect. They also kept us informed on the progression of the repair by providing regular updates." Read more

My Experience

If I had to pick between 1 threw 10 I would pick 10 very nice people i would take my car there again.

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Very pleased on how fast they got me in and out. They said it would take three days and it only took one day

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Repair Quality

Customer Service

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We've used them before and we won't use anyone else.

Repair Quality

Customer Service

Answered all my questions, kept me well informed and updated. Everyone is super sweet and helpful

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Customer Service

Returned Clean

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Repair Quality

Great job with repairs, communicative with everything being done. Completion of vehicle was on time. Thank you.

Customer Service

Returned Clean

My Experience

Thank you. The paint job and body work is perfect. Office personnel were helpful in explaining everything that was going to be done. Great job overall.

Likely to Recommend

Repair Quality

My van looks perfect! Thank you for all the hard work and great repairs.

Customer Service

Customer service was great. Very knowledgeable, nice and welcoming.

Returned Clean

My Experience

I had an amazing experience with Caliber Collision! Jeff was with me every step of the way throughout the entire repair process. He kept me updated on what my vehicle needed, how long everything would take, and always made sure I knew what was going on. I truly felt taken care of and cared about, which is something you don’t always find these days. My car honestly looks brand new! Even when there was one very small issue, Jeff called me right away to let me know and kept me informed. That level of communication and honesty meant a lot to me. I highly recommend Caliber Collision. Their customer service, professionalism, and attention to detail exceeded my expectations. I wish every business treated their customers the way they do. Thank you, Jeff , Carol , and the entire team, for making what could have been a stressful experience such a positive one. You’ve definitely earned my 5-star review!

Likely to Recommend

I talk to all clients , friends, family how wonderful caliber Collision is ! & receive the same feed back of the team !

Repair Quality

Outstanding experience!

Customer Service

Communication was clear updated me throughout the whole process! Thank you !!

Returned Clean

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Customer Service

My Experience

Great service and speedy work

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Repair Quality

Customer Service

Did a great job in a satisfactory time

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone from the moment I stepped into the office was very helpful and kind. Their work is also very impressive! There was no chance you can tell there was any damage ever to the truck. I am very happy with their work and communication with me through the whole process!

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Customer Service

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Returned Clean

My Experience

They were very accommodating to my ignorance. They even washed it and partial detailed it inside. Looks better than it has for a long time.

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Upon my first visit seeking help to repair my car after I hit a coyote, I was impressed with the kind reception I received. I am 65 yrs old and have always been a person who talks a lot..... People get rude with me because I just don't shut up .. Well The staff at Caliber Collision patiently listened to my long drawn out story!!!! I realized during my visit.... And that is what helped me make decision to take my car to that location with that company. When My car was finished... It was beautiful! Repaired perfectly. Thank you for the great job and service provided to me.... Kathryn