Caliber - Ridgefield

4.9 (540reviews)
97%
27r Catoonah St,  Ridgefield,  CT  06877

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (540)

My Experience

The experience exceeded our expectations. The work performed was exceptional and the continued communication was excellent. Highly recommend!!

Likely to Recommend

Repair Quality

Excellent experience

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dan was very pleasant and always available for my questions.

Likely to Recommend

Repair Quality

Customer Service

Personnel were very helpful and answered all my questions very courteously

My Experience

The team did an excellent job repairing my car and sticking to the timeframe they promised. Additionally, they were a pleasure to work with, making the process as enjoyable as possible

My Experience

Quick, efficient and excellent communication throughout the process.

My Experience

Team is very professional.

Likely to Recommend

Repair Quality

Very professional and caring team on all fronts

Customer Service

Perfect

My Experience

Vehicle looks brand new! Thank you for the exceptional work and attention to detail.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Clyde was very helpful and kept me up to date on the repairs. Looked over the repairs a few times now and looks great and haven’t noticed any issues.

Likely to Recommend

Repair Quality

So far very happy but I have not driven the car long enough since the repair to be sure everything is as it should be

Customer Service

Calls were all promptly answered and pickup was easy

Returned Clean

My Experience

Dan was very helpful, kept in touch with me throughout the process. I will definitely recommend his shop to my friends.

Likely to Recommend

Repair Quality

Caliber handled all the insurance details for me and explained the repair work as they went along.

Customer Service

Dan and staff were highly professional and helpful.

Returned Clean

Likely to Recommend

As I stated in my earlier comments. This was the best auto collision repair experience that I have ever had.

Repair Quality

Everything I have reviewed at on the repairs look great, better than new.

Customer Service

From my first visit to their office I was impressed with how organized, professional, and friendly the office environment was. It seemed like everyone that worked there, wanted to be there. It was the most professional Auto Collision shop I had ever been in.

Likely to Recommend

Will be recommending all my friends and family when looking for an auto-body shop.

Repair Quality

Customer Service

Returned Clean

My Experience

Clyde was excellent at keeping us updated on the progress of our repairs. Work was top notch as well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We were very happy with the service we received from Clyde at Caliber. We appreciated the constant updates and information as our car was being repaired. And the estimate of when the repairs would be completed was spot on. Thank you

Likely to Recommend

Repair Quality

We appreciated Clyde's commitment to keeping us informed on the progress of our repairs. The updates and communication were very helpful in understanding the timeline of when we would get the car back.

Customer Service

Again, everyone was very professional and communication was great.

My Experience

I’m so so grateful to Dan and the whole Caliber crew for all of their support during the whole process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Clyde (and everyone) was great - very responsive and professional!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks new, haven’t used the safety side mirrors yet, but will tonight.

Customer Service

Clyde answered all my questions and was pleasant and happy to help