Mike's Towing & Collision Center, Inc.

4.9 (6,820reviews)
99%
1 Chestnut Street,  Danbury,  CT  06810
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Shop AssistantSparkles

In operation 36 years.

Mike’s Towing & Collision Center is your trusted destination for high-quality auto body repairs and outstanding customer service. Proudly serving Danbury and the surrounding areas since 1990, we specialize in comprehensive collision repair, paint matching, dent removal, and frame straightening for all makes and models. Family-owned and operated, we take pride in treating every customer like one of our own. Our technicians are I-CAR certified and trained across a wide range of manufacturer models, ensuring that every repair meets the highest industry standards. We are currently certified with Subaru, Ford, Nissan, FCA, and are recognized by Hyundai and Kia. We are also actively pursuing additional manufacturer certifications to expand our capabilities and better serve our customers. With state-of-the-art equipment and a commitment to precision, we restore your vehicle to its pre-accident condition. At Mike’s, we don’t just fix cars—we help you move forward with confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (6,820)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight that their vehicles were returned looking brand new, with paint matching and bodywork described as flawless. The front office team receives frequent commendation for being professional, friendly, knowledgeable, and genuinely caring. Text and phone updates throughout the repair process are widely appreciated, with many customers noting they felt informed every step of the way. Customers also value the convenience of rental car coordination and the added touch of vehicles being returned clean inside and out. Several customers mention returning repeatedly due to consistent satisfaction and recommending the shop to friends and family. A small number of customers, based on their own comments, noted areas for improvement including more transparency during longer repairs, surprise charges not confirmed in advance, and occasional cleanliness concerns upon vehicle return.
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"We are completely satisfied with our repair. Your team went above and beyond and were in constant communication every step of the way from quoting ..." Read more
"... Collision was very helpful and knowledgeable. Im always incredibly satisfied by the work that they complete on my car and the staff is always so accommodating. ..." Read more
"... start to finish it is a professional friendly feel. The finished job is impeccable and honestly cannot thank the team enough. Another job well done, thank ..." Read more
"You guys are absolutely fantastic in every aspect: professional service, outstanding communication, and a pleasure to work with. You raised the bar. Thank ..." Read more
"It was done much earlier than promised!"
"Early by over a week"
"... issues that they could address. When it was approved, they gave me an estimated completion date and kept me posted every step of the way. They did a perfect ..." Read more
"The car was ready early and the communication through the entire process was amazing!"
"Too many postponements"
"Excellent communication, rapid completion, and perfect work"
"... from drop off to pick up and everything in between! The communication is top notch and the customer service is unparalleled! I would not go anywhere else!" Read more
"I had to call myself and keep having different stories and dates of completion"
"Great customer service overall. However, I would have liked more transparency into the repair progress throughout the 2 months. There were times ..." Read more
"I love the text message updates."

My Experience

We were very pleased on how everything was handled throughout the estimate and repair process. They made a challenging time easier.

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My Experience

I'm very pleased with the repair work that was done. The whole process was quick, efficient and easy. Thanks.

My Experience

Mike’s Towing and Collision did a terrific job on my truck. The experience from start to finish was awesome, the ladies in the office kept me informed the whole way so helpful. The body work was flawless not one complaint truck looks great !! Thank you so much I would recommend them 100% you won’t be disappointed .

My Experience

They are simply the best, both in their work and in their customer service

My Experience

Great experience working with Mikes thanks for the great job that you guys do on my ford explorer

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I love .ikes towing

Customer Service

Liz and Vannessa are great

Returned Clean

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Very nice people and I was kept informed and the work was perfect. Would go there again.

Customer Service

My Experience

My car looks brand new! I’m highly satisfied with the end results and would highly recommend Mike’s Towing & Collision

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My Experience

Excellent service and great communication. Very prompt service, no waits.

My Experience

Hi just wanted to let your company know that your job on my car was amazing

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My Experience

Muy satisfecho, son ambles

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They left my car looking brand new!!! Appreciated that they took the time to vacumn/clean the inside and wash the outside of my car! Truly the best collision spot ever!!!

Customer Service

Liz was super helpful and kept me up to date with every step.

My Experience

Awesome work at reasonable price!

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Repair Quality

High quality work at reasonable prices quick turn around

Customer Service

Returned Clean

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Repair Quality

Mike’s towing was great! They were open and honest about the cost and time line of the repair. They were also amazing when it came to communication. Always keeping me updated on the progress and the car looks great!

Customer Service

Communication was great and personnel was always kind and helpful.

Returned Clean

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