Critelli's Auto Body, LLC.

4.9 (609reviews)
97%
78 South Street,  Danbury,  CT  06810

In operation 45 years, 21 years at this location.

Critellis Autobody was established in 1981 by Jesse Critelli and is a business that is dedicated to honesty and integrity. Our main focus is to provide each and every client with the same level of excellent service! Repairs are guaranteed for the life of your vehicle!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.

Reviews (609)

Likely to Recommend

was very happy

Repair Quality

Start to finish my experience was exceptional

Customer Service

excellent

Returned Clean

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My Experience

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buen trabajo

Returned Clean

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Always quality from you guys. My daughter was thrilled. Said her car looked like it just came off the lot!

Customer Service

Excellent

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Returned Clean

Likely to Recommend

This was my first experience with this company. I would probably choose a different body shop next time

Repair Quality

Repair looks very good. I am very happy with it. It took a long time to get the repair done, with two extensions waiting for parts. The notification about these delays was very slow. I called about an hour before closing on the scheduled pickup date and was informed of the day and the need to extend that rental car. Once I was told I would get a call back before they closed, which was an hour away, and no one called.

Customer Service

Lack of communication about delays. I waited until an hour before closing on the expected pickup day, and initiated the call because no one had contacted me.

Likely to Recommend

Overall impression - didn't know of this body shop before but will definitely keep it in mind if something unfortunate happens

Repair Quality

Great customer service and attention to detail

Customer Service

Always very thorough and up front which I appreciate

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Awesome job! Thank you.

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Likely to Recommend

I am likely going to have my bumper repaired (from a different accident) by this body shop in the near future.

Repair Quality

I am very impressed with the quality of the work. The repair is stunningly good.

Customer Service

The staff is friendly, professional, communication is excellent.

Returned Clean

Likely to Recommend

Repair Quality

My only complaint is that they didn't call to update me on the day my car was supposed to be ready. I called them and found out it wasn't ready. My only concern with this is that I live alone and needed to arrange transportation that day.

Customer Service

See previous comment.